Customer Reviews for Youngs Rentals

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Youngs Rentals

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Terrence T. on

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The owner did not appear to assist/advise on hook up although he lives just next door to location

Bradley T. on

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The truck heater didn’t work and the truck was 45min late..

Doreen F. on

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Customer did not leave a comment.

Tommy G. on

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Customer did not leave a comment.

Adam H. on

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Not much they treated me well ..

Peter S. on

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Nadim S. on

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that's the first time i use your service but i'd like to mention this from the time i called, to the website when i had to login and add some services to my booking, to the lady on the reception when i picked up the truck, i've had a great experience. nice and helpful on the phone, easy to use on the internet, and kind and smiling in person! thanks guys, keep up the good work!

Harold L. on

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Be sure to have all the equipment available. I.e. Dolly

kevin G. on

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Our order was originally booked through this location. We showed up and there was no truck there for us. They didn't call us before hand to let us know there was an issue and that they couldn't fulfill our contract. They just let us be surprised when we showed up there that evening a few minutes before closing time when we already had movers in place. We ended up having to drive for an hour to another location to get a rental truck. Fortunately the other location's business hours were later in the evening and enabled us to get there in time before they closed or we would have been in a mess.

tanya L. on

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Customer service

dot B. on

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Customer did not leave a comment.

Claudine B. on

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I would never go to anyone else than this uhaul

juanita D. on

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Have an after hours person check to see if the truck is returned so customers are not accused for not returning the vehicle.

Kevin Harris L. on

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Weekend drop off only, location was closed. This location was notified earlier that a drop off would take place and they were helpful at that point. However there was not contact with staff at the time of drop off.

Katie B. on

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Have a sign pointing to where the office is

JIGNESHKUMAR I. on

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Customer did not leave a comment.

kerr A. on

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Robeert C. on

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Cristian P. on

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DENNIS G. on

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Not open early enough

STEPHEN B. on

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Bill Young went out of his way to help me get the truck and everything organized when my husband suddenly had to be hospitalized.TY !!

Nancy W. on

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I dropped it off on a Sunday. No one there. Glad I was able to drop it off.

Stanley W. on

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Customer did not leave a comment.

Michael W. on

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Tony H. on

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Leslie E. on

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jim M. on

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The manager was not in the country and there were no staff to assist. The snow was to have been removed by an assistant but he did not show up. I therefore had to spend one hour shoveling snow and ice in order to free the trailer so that I could hook up. I am less than impressed with the lack of service and the cavalier attitude. Also there was a hole in the bottom of the trailer which I had to patch with duct tape. The trailer was clean though. Kind regards, James MacPherson

JIM F. on

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Never seen the contract until after the u-haul was returned and was billed a $10.00 "safe tow" fee that was on the contract but not told to me before hand! Had to dig the Trailer out as it was buried in snow and the back was full as well.When I called and explained the situation the agent was very helpful and resolved the "safe tow" fee immediately.

bill C. on

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not much parking & there was no one there to sign the trailer in , tryed to call & call & call , never did talk to anyone

Gloria B. on

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Would rather drop dead than recommend anyone to use your company !!!!!!!! You give people a truck to go long distance that shouldn't be driven all never mind 70km an hour across provence!!!!!!!!!! WORST EXPERIENCE OF MY LIFE!!!!!! Wouldn't do it again even if they paid me!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!