Customer Reviews for Your Attic Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Your Attic Self Storage

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John N. on

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Please email the contract to me. I am an Erie Insurance Agent and can quickly turn around a copy of my Insurance

Jennifer K. on

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There was no one there. Everything had to be done over the phone. I tried to reach the phone number the day before pick-up and no one answered and there was no way to leave a message. When I did finally reach the number, the agent was courteous and helpful, but had not received the information that we had modified the original order on-line to add an appliance dolly, so the item was not available. A regular cargo dolly was supplied instead.

Alicia C. on

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Customer did not leave a comment.

Sarah K. on

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Phone calls were answered promptly and units were readily available for move in within 24 hr notice!

Dennis T. on

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Customer did not leave a comment.

Sorin A. on

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I feel that other storage companies have a better interaction with customers,ended up choosing another solution to my storage needs.

tonjua m. on

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nice people, were helpful

Todd S. on

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Customer did not leave a comment.

Richard C. on

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There was no office, very hard to figure out how things worked. Signs show there is a location there but the only thing I saw were two signs on the road, turned into the driveway and pretty much was lost. I then saw a U-Haul Key drop-off box on the fence of the storage complex. Then I called both phone numbers. I did get a hold of a lady and she provided some guidance on where to leave the trailer. Left a message on the other phone number, the gentleman messaged me back in a timely manner. Texted to let him know the trailer was dropped off at his location. It appears to be only a phone number to call and order a U-Haul unit but not an actual office for a face-to-face interaction.

lisa M. on

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Customer did not leave a comment.

Joseph C. on

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Have someone at the location at the time the unit is to be picked up. Place was locked up with a note on the door to call a number to speak with someone. Never met a soul at the site. Was told that the key was under the front seat. If I would've needed extra materials, there was no way to acquire them in a timely manner. Very unprofessional.

Dave B. on

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Customer did not leave a comment.