Customer Reviews for Your Neighborhood Shipping Store

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Your Neighborhood Shipping Store

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Henry S. on

Rating:

keep up the professionalism

STANLEY R. on

Rating:

Everything was great. No problems

richard A. on

Rating:

Larger sinage at the shop front.

Henry S. on

Rating:

Customer did not leave a comment.

John W. on

Rating:

Only problem I had was unit leaked and tv got wet. Started insurance claim but they haven’t called and followed up.

silvia E. on

Rating:

Nice folks.

Scott M. on

Rating:

Customer did not leave a comment.

BILL L. on

Rating:

Fantastic experience with such ease and convenience.

ROBERT R. on

Rating:

Nothing, very pleasant experience.

Craig H. on

Rating:

Customer did not leave a comment.

judith V. on

Rating:

The service was above and beyond at both locations we dealt with thank you it was appreciated.

carolyn M. on

Rating:

Customer did not leave a comment.

john G. on

Rating:

Customer did not leave a comment.

Ariel U. on

Rating:

You Guys: make EASY! Me: Satisfied! Thanks to all staff for the services

Jose I. on

Rating:

Customer did not leave a comment.

KEENA D. on

Rating:

Peter and his staff were excellent.

Jeffery D. on

Rating:

Customer did not leave a comment.

Anthony R. on

Rating:

Friendly staff. Quick and easy.

jeffery D. on

Rating:

Clean the trailers out before they go out

Melissa B. on

Rating:

Customer did not leave a comment.

Sandra W. on

Rating:

This was my first and last time renting from this location (your neighborhood shipping store in Lehigh Acres, Fl, and possibly u-haul. Peter store owner lied about how much it would cost, his assistant had a nasty attitude because i asked her to go with me to check the truck to ensure it was ok. She got to the truck before me, didn't check it and gave it to me with the lift gate open. I realised when I got to my destination. Luckily I wasn't going far. Then they tried to charge me extra for gas after i put the gas back on the same level I received it, 1/4, and Peter told me he checked the truck in the morning and everything was fine. When I went in to get my check-in receipt, the nasty attendant gave me the one from the checkout and I didn't realize because I didn't have my glasses on. Then Peter ordered me out of his store and took the receipt from me because I asked to see the truck and the gas level. He threatened to call the police, which I encouraged him to do because I needed to get somw help. He however put his phone down and told me I would never rent another u-haul again. I called Uhaul and lodged a complain

Grace A. on

Rating:

Process was quick and easy. The staff was very friendly and informative

Rosny W. on

Rating:

None

Santiago C. on

Rating:

Customer did not leave a comment.

Barbara H. on

Rating:

Customer did not leave a comment.

David D. on

Rating:

Customer did not leave a comment.

Shannon R. on

Rating:

Excellent Customer Service

Cande M. on

Rating:

Customer did not leave a comment.

rebecca P. on

Rating:

They couldn't find my reservation then had to show them my text that it was at there store after they argued with me over it then they couldn't tell me where to drop off the truck they said just drop it off anywhere in arcida then call Monday to make sure they got it. This is the second time in two weeks I rented from you guys both times was a bad experience

Polley S. on

Rating:

When the door was opened you could strongly smell mildew. couldn't see it be odor was there. Otherwise excellent

Ashante L. on

Rating:

Customer did not leave a comment.

Melissa S. on

Rating:

Customer did not leave a comment.

Richard Z. on

Rating:

Customer did not leave a comment.