Customer Reviews for Your Storage Place-Westheimer

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Your Storage Place-Westheimer

Overall rating:

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TIMOTHY G. | Overall Experience |

I had items stolen from my LOCKED rented storage. One month I was late but paid all due fees and a representative from this location informed my wife that she had to cut the lock. 🤔(they actually did not have to cut it because the fees were paid in full) Your Storage then mailed me my keys from TX to the state I temporarily was employed in. Upon us returning home and clearing out our storage: we have a list of all items stolen: 3 kind mattresses and box springs, Netgear WiFi router, marble plated computer desk, ikea cubby organizer, 3 layer metal shelf, pool sticks, 3 piece extendable dinning table with 6 chairs, king size slay bed-head board with foot board, twin size platform bed, air compressor, 20 inch lamp shade, 6 ft indoor painting, glass coffee table and left the end tables, computer tower, China set, water dispenser, curtain rods, bed set bedding, surface pro power adaptor and cover, rand a rug. I did not purchase with them because I thought being independent owner-they were trust worthy. Only the office had access to the keys I paid for and the old lock that was cut-I found INSUDE my unit as I packed. So I have no one to report their thief too. And even though I paid for the month of Nov and moved out before the month was out-they share I would not be getting a refund for moving out🤔. Can you imagine her sharing this with me and I rented from Your Storage Place for several years. Whatever you put out, into this universe, this universe will give you back your karma. Thanks for listening U-HAUL. I will continue doing business with U-HAUL COMPANY just not this particular location again.

Patricia R. | Overall Experience |

Customer did not leave a comment.

Sam E. | Reservation |

Renee was excellent with us. Very friendly, organized and efficient !

Irsan T. | Reservation |

Rene Breaux, the manager on duty was very knowledgeable, thorough, friendly and helpful during the entire process. The facility survived last two floods, and it is conveniently located. I recommend it

Joseph R. | Reservation |

Move in process was quick and easy. By far best price we've been able to find.

Scott B. | Reservation |

It is a regular storage unit. No other comments are needed.

Cathy R. | Reservation |

Great customer service!

Richard S. | Reservation |

Nive and clean very friendly

QUALITY CHRISTMAS LIGHTS .. | Overall Experience |

I had a unit there for over 2 years and was very pleased. No issue with management or the unit.

CRUZ L. | Overall Experience |

Hey friendly staff and very helpful. I would always go back if needed. Thanks guys.

DAVID L. | Overall Experience |

Needed emergency storage after home was flooded. This facility was convenient, affordable and the staff most helpful in all matters.

No reviews have been submitted for this location.

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