Customer Reviews for Yuma Self Storage Center

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Yuma Self Storage Center

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jaime R.
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Customer did not leave a comment.

Jessica A.
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Joel T.
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jesse L.
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Have someone there to check trucks in and inspect retuning truck with customer. That is returned in good condition.

Debra H.
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clifford H.
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Michael B.
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DON B.
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VICTOR R.
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have at least one person available at the sight

Veronica R.
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Laurence N.
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Truck was extremely sorry inside the cab and box. Sand everywhere and grime/dirt in box.

Raymond L.
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Left tire was at 30 PSI, right tire was at 12 PSI (recommended PSI on sidewall is 50 PSI). Trailer was partially filled with blankets,hand trucks, etc. that had to be removed after I opened the trailer to see if it was clean. Employees at pickup location did not wear masks even though masks are mandated in Yuma AZ.

Anthony C.
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Maria A.
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Malia G.
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Not charge them for services they did not want and not go into their account two months later and take more money. $19.99 turns into $95 very fast it's ridiculous

Karina B.
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All was excellent

Shamala H.
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Rebecca H.
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Susan G.
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Jesus H.
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They didn't let me know they were going to take extra money from my account and plus they did charge that they didn't let me know at really mad and I will never reserve there again .

Aracely M.
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mac M.
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Juan C.
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Juan A.
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Improve on treating the customer better.Hector got upset with me cause I asked him a question.Still didn't answer my question.Its ok to top it all off they said I didn't turn the Uhaul truck in on the4th of March ?? Thank you so much Uhaul

Julia C.
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John C.
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Michael K.
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michael P.
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Nothing! It was great. Very courteous and helpful people at this location. A pleasure to work with.

Oscar N.
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I reserved a trailer via online uhaul.com. I opted out of all extra services and insurances. My charges were price of rental and taxes. Once at rental site and before leaving with rental, I was advised I was being charged Safe Tow insurance. I advised employee that I was being charged an insurance that I opted out of. The employee assured me the charge would be removed. After returning rental after 1 hour use, the employee advised me that “everyone” gets charged this particular insurance. I asked him to call his supervisor and explain to him I did not want to be charged for extra insurance. After the phone call with his supervisor/adviser, I was assured the extra charge would be refunded/removed. THE CHARGE WAS NEVER REMOVED.

No reviews have been submitted for this location.

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