Customer Reviews for Zain Tires LLC
(U-Haul Neighborhood Dealer)

34 reviews

34880 Vine St   Eastlake, OH 44095

(440) 497-4988

Hours

  • Mon–Sat
    10 am–5 pm
  • Sunday
    Closed

Services at this Location:

Contact Us

(440) 497-4988

34880 Vine St
Eastlake, OH 44095

Services at this Location:

Hours

  • Mon–Sat
    10 am–5 pm
  • Sunday
    Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Yahia K. 
Rating:
5.0

Customer did not leave a comment.

Kathleen F. 
Rating:
1.0

Can't say. Had to change trucks so they might not have had a chance to clean it. That location wasn't bad. U-Haul corporate has been terrible.

Adam D. 
Rating:
3.0

The person who was there when I returned the truck did not know how to check it in. He simply had me leave the keys and said, "You're good." Sorry, no. I like to have the truck checked in and be told what my final total will be.

Dopuglas H. 
Rating:
5.0

Zain Tire was a great convenient location—very helpful. Thanks.

Joseph S. 
Rating:
5.0

Friendly fast service! would definitly use this location again!

DAVID M. 
Rating:
1.0

Went to pick up the truck at 10am like it was scheduled for and nobody was there. There were 4 other people waiting for a truck as well. I didn't get the truck till closer to 11am. This was after being scheduled at another location at 8am that I called and confirmed the pickup date and time. This second location was after I booked online at another location and was told a couple hours later that this location had no more trucks. So I went from starting at 8am to move till not getting started till almost noon. I lost two people helping me move and had to move most of my items alone due to all of these mix ups.

Dane F. 
Rating:
3.0

Customer did not leave a comment.

BRUNO P. 
Rating:
5.0

Very respectful fast service and efficient will return every time I need a truck

YAHIA K. 
Rating:
4.0

The truck i had needs work done to it , very shaky and felt not safe in it . Also needs tires ,

SHARON S. 
Rating:
1.0

First of all walking into zains was FULL of smoke due to the dude sitting at the desk smoking a hookah indoors. Next he was extremely rude. Finally I was in Ohio due to my father dying and needing a trailer to remove some items from the property. I was told by the zains owner I was ALLOWED to pay for my equipment and pick it up the following day due to having an issue with my hitch that was being fixed by a professional. I was then called the next morning and told I'd I didn't pick it up in 30 minutes my contract would be canceled because he had to “leave for Vegas in 3 hours”. This dude was the definition of an asshole and represented Uhaul. I will use other companies from now on.

SAMUEL F. 
Rating:
3.0

Customer did not leave a comment.

ROBERT E. 
Rating:
3.0

Customer did not leave a comment.

CRESTON C. 
Rating:
2.0

It is difficult to find the location. Plus, an attendant came to the location to just simply sit in his car and wait for our arrival. We saw the transport in the back, but all the doors were locked. Why could not pick up the transport at a location 5 minutes from our home that was open? I would have been nervous picking up this transport by myself. Thank goodness my husband was with me.

Jean U. 
Rating:
5.0

Customer did not leave a comment.

Justine W. 
Rating:
4.0

Customer did not leave a comment.

BRYSON F. 
Rating:
3.0

Customer did not leave a comment.

ADAM L. 
Rating:
5.0

The agent was helpful I'm every way. No improvement needed.

Howard N. 
Rating:
1.0

Attendent was 1/2 hour late opening up store, offered no apology and was on a personal call the entire time while trying to complete paperwork. Never sent me a final invoice. Had to pay my movers for delay time. Very unpleasant experience.

GERALD S. 
Rating:
5.0

Customer did not leave a comment.

NANCY B. 
Rating:
3.0

It was close by. When I pulled up it would have been nice to have someone come te me where to park, nothing marked at tire place Guy inside sitting under a counter on personal phone. Said I would get a receipt on phone.Real people who care.

Linda K. 
Rating:
5.0

Jose was great and funny too

Michael S. 
Rating:
3.0

General U-haul customer service number is ridiculous. Tried to call twice and was placed on hold, once for 30 minutes. In either case, no live person answered the phone. Thank goodness for chat. I was able to get a local number for scheduling dispatcher.

ROBERT G. 
Rating:
5.0

Best experience friendly and fast

Yahia K. 
Rating:
3.0

Make sure the location have the equipment we reserve so we dont prepare for something then have to revaluate our situation.

Sean P. 
Rating:
5.0

Customer did not leave a comment.

Robert H. 
Rating:
3.0

The truck was not inspected at this location and then had the nerve to charge me for missing/damaged property of which there was none.

Roseann Y. 
Rating:
3.0

Your definition of clean an mine may not be the same.

James P. 
Rating:
5.0

Customer did not leave a comment.

david S. 
Rating:
5.0

Customer did not leave a comment.

james R. 
Rating:
5.0

Customer did not leave a comment.

Dan P. 
Rating:
5.0

Customer did not leave a comment.

Edgar S. 
Rating:
3.0

was not wearing a mask as mandated by the state

Peter S. 
Rating:
2.0

Customer did not leave a comment.

Nicholas G. 
No reviews have been submitted for this location.

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