Customer Reviews for Zelienople Mini Storage
(U-Haul Neighborhood Dealer)

172 reviews

609 Market St   Zelienople, PA 16063
(Between Route 68 and the Western Butler County Authority)

(724) 452-6822

Location Hours

  • Mon: 10 am - 4 pm
  • Tue: Closed
  • Wed-Thur: 10 am - 4 pm
  • Fri-Sun: Closed

Services at this Location:

Contact Us

(724) 452-6822

609 Market St
Zelienople, PA 16063
(Between Route 68 and the Western Butler County Authority)

Services at this Location:

Location Hours

  • Mon: 10 am - 4 pm
  • Tue: Closed
  • Wed-Thur: 10 am - 4 pm
  • Fri-Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Herbert B. 
Rating:
5.0

Customer did not leave a comment.

Thomas T.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Todd A. 
Rating:
5.0

Customer did not leave a comment.

Richard F.  |  Overall Experience 
Rating:
5.0

Becky was always helpful and pleasant.

Pam W.  |  Overall Experience 
Rating:
5.0

Storage unit very clean and exactly what I needed. Staff was very helpful and communicated very well. Thank you.

June B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CORI D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David S. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey J. 
Rating:
3.0

Location was closed when we dropped it off.

Brittany H. 
Rating:
5.0

Great manager that runs it!

Erik K.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tom S.  |  Overall Experience 
Rating:
5.0

served the purpose of our move to the area.

FRank C.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

ADAM R. 
Rating:
5.0

Customer did not leave a comment.

Joshua E. 
Rating:
5.0

Customer did not leave a comment.

Christopher B. 
Rating:
4.0

Customer did not leave a comment.

Geoffrey S. 
Rating:
5.0

Very helpful!

NORMAN M.  |  Overall Experience 
Rating:
5.0

The staff office were so nice and very friendly and helpful

SAMI R.  |  Overall Experience 
Rating:
5.0

We ended up go to two different places that were on the uhaul website for storage and drop off for the truck. The first one had no one there to assist us and the second one took forever to return calls.

Melinda H. 
Rating:
5.0

Customer did not leave a comment.

TERRENCE P. 
Rating:
5.0

Customer did not leave a comment.

Stephen R. 
Rating:
5.0

I was told to pick up truck at a different location 3 TIMES. Then the day before, I was told to pick it up at the Market St location. Get your act together.

brian B. 
Rating:
4.0

Customer did not leave a comment.

Caitlin F. 
Rating:
5.0

Customer did not leave a comment.

KENNETH D. 
Rating:
5.0

Customer did not leave a comment.

CANDACE A. 
Rating:
5.0

Customer did not leave a comment.

Dawn J. 
Rating:
3.0

Scheduling issue was very frustrating

Tyler B. 
Rating:
4.0

Customer did not leave a comment.

harry F. 
Rating:
5.0

She was closed but she took my drop anyways.

CAROL I. 
Rating:
4.0

Customer did not leave a comment.

Don J. 
Rating:
4.0

Becky was professional and helpful.

Brett M. 
Rating:
5.0

Customer did not leave a comment.

Tyler P. 
Rating:
5.0

Customer did not leave a comment.

Shelly M. 
Rating:
5.0

Customer did not leave a comment.

Doug K. 
Rating:
2.0

The only employee at this location was an older woman. I rented 24 blankets for my move. We had a 26' truck, so we used all 24 blankets. The lady would not check us out until all 24 blankets were folded. I've rented a Uhaul before, and I have never had to do this. After a long day of moving, this was not something I wanted to do. Not using this place again.

Jack M. 
Rating:
3.0

Make sure the interior is clean before letting it go on the road.

John M M. 
Rating:
5.0

Customer did not leave a comment.

Mark M. 
Rating:
4.0

The lady at this drop off site was very friendly. She politely asked if we could park the trailer in a specific spot which we had no problems doing this. My over all experience with Uhaul was very good.

Renee J. 
Rating:
3.0

Nice enough folks, but the van this time around was in the worst condition I've experienced from Uhaul. Obviously it had been in an accident (door frame was bent) and it had been roughly used (gaskets around doors pulled off, dirt on the floor, etc.). We rent a lot, so this was kind of odd.

Lou A. 
Rating:
5.0

Awesome service and very helpful, considering we needed a bigger storage area. They were top notch.

Matthew H. 
Rating:
5.0

Customer service for uhul the first time I called was no help. The woman who made the apt was wonderful and so was the owner of the uhul mini storage.

CLAY S. 
Rating:
5.0

Great customer service!

jeanne Y. 
Rating:
3.0

When we dropped off the truck there was no one at the location.

MARY M. 
Rating:
3.0

Have better instructions on where to drop off your uhaul after hours.

Crystal S. 
Rating:
5.0

Customer did not leave a comment.

Michelle W. 
Rating:
1.0

Truck and transport available at the same location.

WILLIAM B. 
Rating:
4.0

Customer did not leave a comment.

BETTY R. 
Rating:
4.0

The CSR in Zelienople, Priscilla, was a dear lady who made sure everything was good to go. She even apologized for needing to replace the cartridge in the printer. Thanks!

PHIL M. 
Rating:
5.0

Customer did not leave a comment.

KIM/LAWRENCE B. 
Rating:
4.0

Weekday business hours are 10-5:00 pm. Very inconvenient if one has to work. Either need to extend to 6:00 pm or open at 7:30.

Mark M. 
Rating:
3.0

Need better hours

Don G. 
Rating:
3.0

I was to pick the truck up in a different town and was sent out of my way.

Angela B. 
Rating:
3.0

Customer did not leave a comment.

LAUREN W. 
Rating:
3.0

Customer did not leave a comment.

JAMES D. 
Rating:
4.0

Super helpful personnel. Location is a bit odd, and no GPS service could find it. But once found, it was all good.

LOU A. 
Rating:
5.0

Overall, I was very pleased. The truck held everything we needed it to hold. I was pleasantly surprised at how comfortable the ride was the gas mileage was reasonably good.

Michael C. 
Rating:
4.0

Customer did not leave a comment.

JAMES O. 
Rating:
5.0

Customer did not leave a comment.

Cory S. 
Rating:
4.0

Customer did not leave a comment.

PATRICK H. 
Rating:
3.0

Plainly mark drop off locations and key drop box.

Cliff M. 
Rating:
3.0

Rented on line and sent me to the wrong place. No one notified me of the change!

frank D. 
Rating:
5.0

I have used this place several times and will continue to use this location. the personell exceeds expectations, and the process is so easy. Big thumbs up to Zelie Mini Storage!

Jarred B. 
Rating:
5.0

First time uhaul renter . It was better than I expected . Easy pick up and drop off.

randy W. 
Rating:
3.0

Dropped the truck off after hours. No one was around and had to call customer service to find out where to put the key.

barb P. 
Rating:
5.0

I've rented from this (my) local store a few times before this rental and the equipment is always ready on time and the people that work there are always nice as can be.

KEN Y. 
Rating:
5.0

Customer did not leave a comment.

Josh B. 
Rating:
4.0

Perfect rental…good, clean trailer; UHaul agents were professional and courteous.

JAMES D. 
Rating:
4.0

Didn't have the size I needed thou

Jerry B. 
Rating:
5.0

Customer did not leave a comment.

SHELLEY M. 
Rating:
4.0

Customer did not leave a comment.

CHRISTINE G. 
Rating:
5.0

Customer did not leave a comment.

MARK B. 
Rating:
5.0

This was the first time I had rented from this location. It was easy, fast, and actually fun!

Lynette P. 
Rating:
2.0

Agent should advise customer where truck should be returned if they are not normally open at the end of the rental period - If their facility will be closed, where the truck can be parked and what should be done with key. Had to call the U-Haul emergency number and even they weren't sure what to do with the truck.

CHARLES M. 
Rating:
5.0

I've rented a U-Haul truck from Zelienople Storage a few times now and each experience was very positive. The personnel here are always friendly and very helpful. I definitely recommend them for any U-Haul need.

gary H. 
Rating:
4.0

Customer did not leave a comment.

James M. 
Rating:
5.0

What a pleasant Agent that checked me out. It was a pleasure working with her. The whole process was easy and the drop off even easier. thank you !

PHILIP M. 
Rating:
4.0

Customer did not leave a comment.

DOUGLAS B. 
Rating:
4.0

This location did not have the carabiner-style devices to allow for safety chains to go through my hitch. I had to go buy some at the local hardware store. This is my only complaint. -Cory

Cory S. 
Rating:
5.0

Customer did not leave a comment.

ANTHONY K. 
Rating:
3.0

Customer did not leave a comment.

Kenneth J. 
Rating:
3.0

Customer did not leave a comment.

Donald S. 
Rating:
3.0

Customer did not leave a comment.

JOSEPH R. 
Rating:
3.0

Customer did not leave a comment.

DOUGLAS M. 
Rating:
5.0

Outstanding service. Nothing to improve.

JOHN H. 
Rating:
5.0

Customer did not leave a comment.

Thomas M. 
Rating:
5.0

Very nice lady that took care of the paper work and everything else. Very happy with the service I received. I will use them again when I need anything. Thank You Bernie Lipinski

Bernard L. 
Rating:
1.0

I ordered my trailer three miles from my house and then had to drive 30 minutes to a different pick up location to get the trailer. The customer service at this location was terrible. I was very disappointed in the service with uhaul and will consider other options in the future.

Matt S. 
Rating:
3.0

Priscilla was wonderful. She even helped me hook up.

MICHELE B. 
Rating:
4.0

Customer did not leave a comment.

ron W. 
Rating:
5.0

Customer did not leave a comment.

JONATHAN S. 
Rating:
3.0

Customer did not leave a comment.

Roger C. 
Rating:
5.0

Customer did not leave a comment.

NICHOLE V. 
Rating:
5.0

Customer did not leave a comment.

DAN M. 
Rating:
5.0

none

PATRICK N. 
Rating:
4.0

Customer did not leave a comment.

Thomas S. 
Rating:
3.0

I had to drive 30 minutes out of my way to pick up/drop off the trailer. Otherwise, everything was great.

Douglas K. 
Rating:
3.0

Customer did not leave a comment.

richard N. 
Rating:
4.0

Dropoff was smooth and easy

TYLER B. 
Rating:
4.0

Customer did not leave a comment.

THOMAS C. 
Rating:
5.0

Customer did not leave a comment.

nicholas B. 
Rating:
4.0

Friendly, helpful staff. Equipment available as ordered.

Angela H. 
Rating:
4.0

Customer did not leave a comment.

DEBRA S. 
Rating:
3.0

There was no one on site to help explain the use of the tie downs and ramps. I had to drive to the Cranberry location to get assistance. Fortunately, it was on my way so not so much trouble.

James G. 
Rating:
5.0

Customer did not leave a comment.

TOBY P. 
Rating:
5.0

Customer did not leave a comment.

THERESA W. 
Rating:
3.0

Customer did not leave a comment.

ELIZABETH J. 
Rating:
5.0

Nothing..representative was helpful.

LESLEY B. 
Rating:
4.0

Customer did not leave a comment.

Scott C. 
Rating:
3.0

Customer did not leave a comment.

lisa Z. 
No reviews have been submitted for this location.

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