Truck was snow-covered. Since the location is a "third party", no one wanted to clear it off. I didn't have a snow brush to do it. Second, I had to complete the application on the cellphone of an employee of that location. None of this was made clear to me when I CALLED in my reservation. The person I talked to to complete my transaction was difficult to work with. I will not use this provider again, nor will I recommend it to anyone.
Lori Parker
BP Gas & Food
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Aurora, IL 60506
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Thank you I was really in need
Iesha StsnvielThe man inside was happy to help me complete my rental. Great experience!
Kent MiddletonEverything was great.
Jack GongawreEmployee was rude and not professional. Making unnecessary remarks. Gas tank was given with 3/4 of fuel. Returned at 1/2, was charged $33 for fuel.
lucia garcia