I was told that I had two days to use this UHaul truck and it had to be returned before closing on the 2nd day. I was not told until returning the truck that you counted days by 48 hours and not days and I was supposed to have returned it before 9:00 AM on the 2nd day. This makes it a 24 hour rental and not a 48 hour rental as agreed upon and upon which we made our schedule. I feel cheated. I told the man in Harlingen that all I needed to do was return it before closing on the 2nd day and he agreed, so I chose the UHaul location that was open the latest so as to meet your schedule. I feel cheated!
RACHELLE G
Another Closet Self Storage Boerne
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Boerne, TX 78006
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Convenient location. No one was there so I just dropped key through locked door. Return was processed within 30 minutes.
Stephanie AFix the billing the system tryed to charge me for 20,000 miles when I only put 12 miles on the truck. I still have not received anything from Uhaul.
DAVID KI returned it to Boerne Import Auto Werks LLC
Joseph HThe directions on the website were totally wrong! It took us 15 miles out of the way and out in the middle of nowhere! Please correct this! The address is correct but when you click on the location for directions it routes you wrong.
Lianna B