The only thing was it took a while to complete the paperwork on-site. It might have gone quicker if I had completed it all online beforehand.
Ron S
Esso Gas Bar Bryanston
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Ilderton, ON N0M2A0
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 5.0 Average Customer Rating
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Make sure employees are trained. Took an hour to get the keys to a truck I reserved online as the attendant wasn’t trained.
Dawne GStaff was unhelpful. Wanted $20 to help me hook up trailer
Robert MThis location the employees needs complete training to achieve an excellent service rating for Uhaul. They are trying to serve customers while looking for the knowledge to complete the task. It comes across as unproffessional. This is a great location for drop-offs. The training for Uhaul needs much to be desired and it's frustrating for the employees and customers alike. Uhaul please step in and train the employees to the fullest degree so they can be better at their jobs.
Marie CFurniture pads were not provided. Customer service was very poor! This person seemed to have no idea how to deal with a U-Haul rental despite the majority of the transaction being online. What should have taken two minutes took twenty. I was charged for furniture pads when they were not provided - he argued that I should have asked for them upon pickup…what’s the point of the whole online process if I have to repeat everything when I arrive in-store? You do the whole thing on their online process but this guy doesn’t seem to understand that.
Katy E