The location opened at 10. We got there a little after 11. There was a note on the door that said to call a number. We called it no answer. I called the number on the website, no answer. I had to call UHaul customer service to get help returning our rental. The lady only called us back cause she saw she had a missed call. By this time we had left, said she had gone to lunch. My husband asked her a question about tire sizes for the dollies. She got an attitude with him when she couldnt answer the question he was asking and she began to get rude so he disconnected the call.
calum r
TheLot Auto Sales
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lawrence, KS 66044
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I dropped off the truck, took photos to show location of drop off (just in case) as I always do. Dropped keys in box. It was very easy to find and drop off the truck
Danielle Hat -7 degrees and snowing - thank you for the drop off app! store was closed.
Tracy SApproximately 75 miles into the trip there was a warning that the oil level was low and needed oil added. After attempting two dealers along the route at were both closed, I found a dealer in Sweet Springs that was available. The people there were extremely helpful and friendly. They added 2 quarts of oil and checked for a leak. The warning did not return for the rest of the trip, however, I lost over an hour of travel time. I would expect that maintenance checks are completed before sending out a truck that is obviously going to be driven over a distance. If I had been traveling after business hours I would have been stuck since I would not have known the type of oil to add. I was traveling by myself and this could have proven dangerous on so many levels.
Linda OWill use again.
michael b