Customer Reviews for Stow It Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Stow It Self Storage

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Dennis B. on

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karen b. on

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Read my above post

DAVID h. on

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Best service I have experienced at UHaul over the years. Highly recommended.

Melinda M. on

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Peter goes over & above to help his clients out! I recommend him to all my friends who need to rent trailers & trucks.

Rosanno C. on

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Peter was so excellent to deal with, above and beyond helpful every time we communicated.

Chris H. on

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Meryl G. on

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Truck size was perfect for my needs, as suggested by the agent. The box was clean and the truck worked well. Very easy to deal with and courteous.

Michelle l. on

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marco c. on

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Location was closed at time of drop off.

George W. on

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Meagan M. on

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Exceptional customer service!

WAYNE S. on

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Carol S. on

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Great, seamless experience

Vincent Y. on

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Duncan K. on

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Richard Y. on

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It's the only option we have as its the only drop off location.

REG D. on

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I didn’t catch the guy’s name but he was friendly, helpful and quick.

Kathryn B. on

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Service provided was excellent. Thank you

Timothy C. on

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The communication was excellent from booking to pick up. There were no improvements that I could suggest. Nicely done!

Bob H. on

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Daniel G. on

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Peter A. on

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The owner Pete Roedger was very pleasant to deal with and helpful when it came to hooking up the trailer. I will rent from this U-Haul location again.

Susan R. on

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Great customer service!

ian T. on

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bonnie s. on

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the gentleman in Port Elgin was extremely helpful and polite. He even tried to help reduce our cost by bringing a truck up from Toronto, but unfortunately we were not able to make this plan work for us. However I think he went beyond the usual assistance and provided more to us. The truck was very clean thruout and drove well. thank you I will use U-Haul again should the need arrise.

Andy E. on

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Marylynn B. on

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Peter is always very pleasant and informative

Melanie H. on

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marcia m. on

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JULIAN G. on

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Kevin S. on

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DAN A. on

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Marie A. on

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CHUCK S. on

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Brenda P. on

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Lori F. on

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Janice D. on

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Tire pressure was low on one of the tires upon pick up.

Art G. on

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Good friendly service

mercedes k. on

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Anne H. on

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Dianne W. on

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Miguel Alberto B. on

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Ovidiu C. on

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Peter P. on

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Melinda M. on

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I was only disappointed by the phone customer service I received. They were unhelpful and did nothing to offer assistance in having the appropriate trailer where I needed it. From now on I will only deal with my local dealer & not by website or phone. Peter was very polite & extremely helpful. He is a gem in your organization!

Lois A. on

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Susan C. on

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Marc R. on

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Deborah J. on

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BRIAN K. on

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Richard A. on

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Deborah G. on

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Dave R. on

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CHARLES B. on

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Peter provides helpful, friendly service at all times. Thank you!

John T. on

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Great service

MANFRED M. on

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David B. on

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Randy S. on

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Great Service - Very happy. Inside of trailer had to be swept out / cleaned before we could use. (Not a big deal but caught us off guard)

Danielle H. on

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The gentleman was very helpful. I was very impressed with the customer service, the rental unit and the price. Worth the extra 30 min drive to pick it up.

Acuren E. on

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JASON S. on

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Peter M. on

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MARC R. on

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George C. on

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ian g. on

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James A P. on

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Excellent service. In and out within 10 minutes.

Mike C. on

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Very helpful and professional staff

Alex M. on

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Ron W. on

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Excellent service from Stow it, Lakeside in Southampton and the place in London on Towerline Road. I did not understand, from the website, that I can't do a one way trip with some of the trailers,since they are owned by the dealer.

Joe M. on

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Donna P. on

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I was told to use the "town haul" function when road conditions were difficult, and it is exactly the opposite. There is a chance that I misinterpreted the information. In any case, this created a situation that led to sliding into a snowbank.

Brian P. on

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The tires on the uhaul we were given were dangerously bald. We got stuck on a major highway and it delayed our trip by 3 hours. We would like someone to contact us about this.

William H. on

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Friendly helpful staff. Even loaned me the ball for my trailer hitch (which I forgot to bring). Much appreciated.

Christopher V. on

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Bryan B. on

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Peter is excellent to deal with. Great experience overall!!

Tod W. on

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Excellent support from the owner/operator

Russ S. on

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Excellent manager. Goes above and beyond to help customers.

Randy L. on

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Matt T. on

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This comment is toward the customer service. Weather was bad the original day I had planned to rent the trailer. The customer service was very helpful in allowing me to charge the date and location of my rental without hassle. Thank you.

Marc R. on

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Best customer service of any uhaul location I’ve ever been to in Ontario. Hands down

Lauren A. on

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Gord L. on

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I've dealt at this location before. Very professional, knowledgable, helpfull. Actually makes you feel like a valued customer !

JEN P. on

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Amazing customer service! Thanks for your help!

Aj C. on

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Whoever was running the desk was an hour and a half late for work. I did not get my rental until half an hour past the pick up time. The only saving grace was the customer service over the phone who guaranteed me recompense of 50$ off my rental.

KEN S. on

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very helpful folks

Dean H. on

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Location was closed therefore just dropped keys off in drop box. Received email after returning truck and driving 1 1/2 hr home stating how to drop off truck which was NEVER stated when picking up. Luck truck was not damaged by Monday morning when location was open again. Not driving back to take a picture. Not impressed.

Peter Q. on

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Check in was better. You should have a membership or member card for repeat renters, which I am.

Joe A. on

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Outstanding Service “THE BEST “ Peter at UHAUL by far is The Best of All in Port Elgin Amazing People skills second too None A Great Guy To Deal with I would Recommend

CHIS J. on

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Peter was very helpful and ensured that my move went as planned.

DARIO C. on

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This location( Peter) treats all customers as friends. Will return again when requiring equipment.????

Joan G. on

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JOANNE K. on

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Marc R. on

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Hans K. on

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After hours drop off so no personnel on site was able to put unit in storage and park trailer in an open clean spot

MARC R. on

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Nothing. Everything was perfect

Blaine B. on

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Linda L. on

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Peter was outstanding in helping me get everything booked.

liz s. on

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Ended up dropping off truck after hours , and was not sure were to park . We almost ended up caught in a gated area , luckily someone using a locker was leaving otherwise would of had to jump fence to get out

RON K. on

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Jennifer C. on

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