Customer Reviews for Southside Service & Rental

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Southside Service & Rental

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John P. on

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Ryan W. on

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Nothing, They are great.

Ben S. on

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Steven P. on

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stone chip in windshield wasn't annotated

Bryanna C. on

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The pricing

LYNN N. on

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UHual representative was very helpful and flexible in working with me to make my move a very smooth and painless experience.

ROBERT E. on

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tim m. on

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No real need for improvement. The facility area is tight, but manageable. Personnel were great and they know their business.

tim m. on

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Great place to do business. Customer service has always been great.

Jo V. on

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The was person there was great nice and we had just a great time getting the truck real nice understanding.I think he shouldn't have to change anything.His great no ploblem.and place was the same,very good çustomer service.Thank you Mr and Mrs Donald H Van Duyn

Craig W. on

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bill c. on

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great Uhaul location!

Ellan B. on

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RALYN B. on

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This guy was very helpful, and quick about my checkout. I told him abhor my experience with the car transport and how they might want to warn people with low profile cars they have to climb out their window...... he then tells me about a latch on the driver side that lowers the wheel well of trailer so i could have opened my door, i felt like an idiot but the guy i picked it up from didn't say anything about it. He was a complete gentleman and would highly recommend this location.

MOVING B. on

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gina v. on

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Jeff W. on

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Didn't even secure the tires (right tire) on my towed vehicle.. if it had come lose while I was driving it would have been good lawsuit against your corporation and I would be a rich man..

MOVING B. on

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Troy was a hoot.

baum h. on

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Patricia S. on

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This was such a helpful and friendly place to do business with. Great service

Chaz M. on

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Jeffrey T. on

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withing a few blocks the tire sensor system said tires needed air. They looked fine, but did not have a guage. Went to a $1.25 air machine, but it just took my money and would not pump...so not sure its the tires or were actually low.

MOVING B. on

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moving b. on

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JEFF J. on

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David C. on

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Candace J. on

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Zollie S. on

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Rep was friendly and helpful.

Marie F. on

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moving b. on

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LYLE S. on

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Truck was dirty, trailer was broken.

moving b. on

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Joseph H. on

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Keep rentals available on schedule

Madison B. on

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MICHAEL G. on

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Rented a 4x8, got a 5x8 same price. uhaul rep checked 4 way flashers and stated all is good. Next day got ready to travel, I noticed only had tail lights on right side. No time for me to have fixed, so decided it would be ok. Got to Utah, middle of nowhere at 9pm, had no trailer lights at all. I fixed 4 way flashers, could not get taillights to work. When door rolled up & down, it interfered with trailer lights wires. The wires were all sticking out and pulled apart by the door. Drove 250 miles in the dark with the 4-ways on. VERY DIAPPOINTED TAILLIGHTS WERE NEVER CHECKED BY UHAUL. Also, who designed the wire system, a 2 year old???

shane M. on

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mike a. on

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Marie R. on

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Moving B. on

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MOVING B. on

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Will not rent anywhere else, in and out in a few minutes.

Tessha G. on

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Amy K. on

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Jesse C. on

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William R. on

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GRAHAME E. on

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Charla B. on

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The gentleman was amazing with understanding the mistake and making sure the correction was made. He took the time to answer my questions and gave me detailed answers! Excellent customer service!

von m. on

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thank you

Brandy B. on

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Customer service was a joke, the one guy was very rude and acted like I was inconveniencing him

tommy g. on

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rowdy p. on

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Great and easy

Moving B. on

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Best in town

Delana S. on

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Jonathan S. on

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This place is the absolute best in town...

Clifford M. on

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patricia c. on

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excellent customer service, I will rent from this location again in the future.

karen b. on

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Colleen W. on

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driver side tire was checked and had flat spot worn in it and it made me nervous later found out this may be normal wear? I don't know.Worker was knowledgeable and helpful, trailer was old as well as building.

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Keith V. on

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I fucking love this place!

John S. on

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This location had a sign posted on the door stating that it was closed Friday and Monday. I left keys and contract in the drop box.

jason l. on

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Very good service. Thank you

Jesse C. on

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Great place to get your uhaul!! Very nice and took time to go over truck. Answered all my questions and got me on the road. Definitely would recommend.

IVAN W. on

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Everything was great.

MIKE W. on

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I know there is a high turn over of vehicles but the 17' truck I rented was far from clean. The windows were nasty and the cab had a funky smell. They guys there do use air to blow out the cab and box which helps. Not sure of an answer. The employees Bob and the other two are absolutely fantastic to work with. That is why I keep coming back.

Donald T. on

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Spectacular customer service.

Danielle F. on

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Pamela S. on

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Baier R. on

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Barbara E. on

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My U-Haul rental experiences was fantastic!

Moving B. on

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FRANK B. on

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Very easy and convenient. Service was excellent!

mark h. on

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Jon P. on

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Ethan H. on

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The store was helpful. The gentleman working that day was the most helpful when it came to my light hookup problem. The call center however was not that helpful, maybe improve that a bit.

THOMAS O. on

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Only place I rent from. Always great

Dan G. on

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CJ M. on

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Patrick E. on

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Kristi L. on

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Super nice and helpful team!!

Scott O. on

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maintain the equipment, I had a 6x12 trailer and it would not track, I thought it was something I had did or loaded improperly, No the trailer had a axle issue and blew 1 tire and the new one was bald by the time we arrived at our destination.

Kimberly P. on

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New Life S. on

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Dewayne D. on

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Hands down the best location throughout Wyoming amazing customer service at this location but for uhaul itself worse customer service I ever experience change my reservation, the size of truck, and my pick up time without informing me .

MILBURN Q. on

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We will go to this location again. The man who helped us was very helpful & polite. Thank you

Moving B. on

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