Customer Reviews for Pets Plus Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Pets Plus Inc

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DONALD K. on

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David G. on

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I've rented U-Haul vehicles and equipment from the Pet's Plus location on several occasions. Outstanding service. Courteous and efficient. Never let me down.

sonnie h. on

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I can't see that they need to improve, the young lady that ,works Fri made my day, nice, very helpful, and got me to my job on time..

LLOYD N. on

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A little pricey. Needs better rates for hourly users. EX: Renting a uhaul for 2 or 3 hours shouldn't cost what it costs.

Charles C. on

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Bradley O. on

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Quick efficient service. Reserving, pick up and return was quick and efficient. Will definitely return if need arises.

Christopher E. on

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Matthew F. on

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Deborah H. on

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David G. on

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Keep up the good work.

Michelle E. on

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I dropped off the vehicle after hours...so I'm not able to comment on the location. But it was super convenient.

JUSTIN G. on

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great servicw, my favorite location for UHaul service

RICHARD A. on

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Rear tail light needed repair, but it did work.

EDDIE H. on

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DAVID R. on

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Robert B. on

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David B. on

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Ash tray was full...

LISSA G. on

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The staff at this location are fast, efficient and have awesome personalities. I notice they always have a huge selection of rentals. I didn't see any need for improvement during my interaction with them.

RICHARD A. on

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All ok, thanks

gregory s. on

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Friendly staff. Got hooked up quickly and the return was even quicker. No complaints whatsoever!

Edwin T. on

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The cargo bay light was on when it was given to me. Apparently, the light had been left on prior to me renting it. As a consequence, I was the one that had to pay the consequences for the battery dying. There was no light indicator to show the cargo bay light being on. The almost two hour delay caused me to miss time and the business hours of the two places I had to go to. This delayed me further by having to take the truck back to the rental place twice for overnight parking because the one of the two businesses was closed the following day and the other had modified hours.

RICHARD A. on

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Need a supply of small chocks for the trailers so they don't roll forward.

cheryl b. on

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Quick and efficient check out and check in procedure. Personable, knowledgeable staff. Would definitely rent from them again.

David L. on

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Once again very helpful, polite staff. Great drop off point for my rental. Close to home and close to my storage facility.

Curtis G. on

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Friendly and proactive customer service representatives. Very impressive crew!

Matthew H. on

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Perfect. Exactly what I needed and nothing less, with no added nonsense. Friendly staff!

reginald l. on

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APRIL B. on

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JABE LLOYD J. on

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RANDOLPH C. on

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Great set up.

Hope P. on

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RICHARD J. on

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james B. on

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barbara e. on

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Raymond H. on

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Great job especially the young man that helped outside with the dollys

Matthew S. on

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Earnest R. on

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Better customer service. All business, only friendly person was the guy who hooked up trailer.

Charaniwue R. on

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The best in Stafford

Wes c. on

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Matt was attentive and very helpful with all of my questions. He was very pleasant and made my purchase worry free and enjoyable. I will definitely recommend to friends

April B. on

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Very professional! Easy to work with and a pleasure to drop off!

SHERI H. on

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SHERI H. on

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Chris S. on

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BELINDA H. on

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Geovanny C. on

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Robert B. on

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We've used this location several times over the years and have always found them to be very accommodating. They are extremely busy and I recommend making a reservation for the exact item you want.

HAROLD H. on

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RACHEL S. on

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Bed of truck had broken glass and other trash.

michael m. on

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Excellent, as usual !

CHARLES B. on

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MARCUS W. on

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Auto transport was not maintained properly. I had a tire blow one hour after renting the item. That took 3 hours to fix. Three days later return home at 1 am another tire blowed and it took 3.5 hours to fix both road side assistance men stated the tires were old this cost me time and money. This was very frustrating

CHRIS C. on

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danielle m. on

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reginald b. on

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I left my wallet in the vehicle; called and the professionals had my wallet safe. I thank God for their honesty.

MAthew D. on

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People at the front desk were joking around and complaining about their job the whole time I was getting the vehicle. The cab of the vehicle was clean but the back storage area was filthy.

CONSTANTINE L. on

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Errant fuel gauge in GMC pickup- would not move from 3/8 fuel until 8 1/2 gallons dispensed for a 48 mile local errand. Clerk apologized but I have no idea I problem will be addressed. First problem I have had there, but I felt an offer of compensation for the excess filled I had to pay for would have been fair. Even though it is close by I will try another U-Haul center from now on.

KYLE H. on

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The people at pet plus uhaul were top notch.

Katerine R. on

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Robert T. on

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The guy who prepared my contract was extremely rude, acted like he was doing me a favor by taking my credit card, was NOT treated like a valued customer.

steve c. on

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ANGELA R. on

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Great job Mike (I think), keep up the awesome job!!!!

Allison K. on

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Christy M. on

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David Z. on

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Very easy turn in and excellent customer service

Jonathan K. on

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Mike P. on

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Richard L. on

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Nothing. Great crew at this location.

JAVIER C. on

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Edward M. on

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Tanya H. on

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Jim B. on

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the truck I rented had 132k miles on it, brakes were scary, it was damaged all around. I know I had "just a local" run, but still!

Deborah L. on

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Melissa B. on

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Derrick J. on

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Have a way to separate who wants pets and who wants trucks.

Robert S. on

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The owner rented me the truck personally! Great personal service!

carley m. on

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This place is the best, you can look at puppies while you are waiting for them to get the truck ready. The employees were awesome and super helpful.

steven Y. on

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Trailer that I had reserved was not ready, had not been returned from Maryland. Had to take a smaller trailer which made more work for me, and longer to accomplish my goals of getting gear moved in a timely manner.

Adam R. on

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harrison h. on

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Very quick and easy. Staff was polite. And I was able to look at pets while I waited.

James B. on

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Richard T. on

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camilo T. on

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These guys were very friendly and professional. I was in and out quickly.

Serge A. on

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Richard A. on

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I had ordered 6 pads, but they were not in the trailer. I was refunded my $5. So no big complaint.

John F. on

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Danielle W. on

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mike h. on

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Jeannean P. on

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Paris B. on

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Jim C. on

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