Customer Reviews for U-Haul Moving & Storage of Sunsplash

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage of Sunsplash

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Scott W on

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Great Service thank you for taking care of us so quickly. We had a hour notice of getting a uhaul and a storage unit.

Andrew G on

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Explained everything very well and let me practice my code

melissa f on

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Site won`t allow me to submit anything

Erik H on

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everything was great, perhaps the only bright spot in my house moving experience.

Lauren B on

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Manager was very nice and professional. Thank you

Anna Margaret T. on

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Great experience!

oliver t on

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very friendly and helpful staff

Mark B on

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Great Employee`s and 5 Star Customer service. The location is super clean and I felt very safe on the property.

Carlene N on

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The staff was friendly and very informative, taking time to explain and show details of the facility. We were able to move our boxes quickly and efficiently.

Mark B on

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Great location and staff.

SYLVIA R on

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Really appreciate the 30 day free storage with cross country one way move. Great way to maintain customers. I always use UHaul.

kenneth r on

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Office staff is kind of rude

marc j on

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EMMA C on

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Management is very helpful and friendly

PAIGE O on

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my account was messed up I had to go in to the office everytime I went so they could open the gate cause my code wasn`t working due to a system update. but other then that I rate this place as good.

GARY G on

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The only issue that I had was when I changed units, they were having a problem with my gate code

Anthony G on

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Every thing a homeowner or professional would want in a storage facility. Thank You.

KENNETH C on

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Always great using Uhaul storage

EMMA C on

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Dave was great in answering all my questions, he was very friendly and very wild mannered.

LAURI K on

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Nice clean

SUSAN VICTORIA P on

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This location is perfect for easy access, and the people who work there are very nice and accommodating. I give this location 5 stars!!!

LATRINA J on

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Nice customer service

DONNA M on

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Really like David Massey. Very friendly and helpful.

DWIGHT M on

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They took good care of me and were the friendliest.

Stefanie P on

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Thank you.

DONALD M on

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Cost is too high. Thanks for the service while I used it though.

BRENDA B on

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If I had to rent again I would choose this facility.

LESLI O on

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Those late charges ridiculous had 2 pay way 2 much 2 get a few things out shud have been refunded some of the money

ADAM B on

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Everything was great!

ELLIOT B on

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Staff is incapable of assisting with situations beyond simple requests. Had dirt and debris blown into my unit by 3rd party hired contractors.

PATRICK K on

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Very friendly people to work with. I would come back if the need ever arose again. I had a great experience, and all my needs were met. Thank You

DEBORAH F on

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David was very friendly, and made the process very easy.

JAMES J on

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Well designed facility. Very professional and friendly staff.

CYNTHIA H on

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The staff did not know the cost to use he dumster on the premises.

BRENDA H on

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good

GRISEL L on

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Amanda was very pleasant to work with and was very helpful. As well as the gentlemen, sorry can`t remember his name. Always so helpful.

ALEX C on

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very helpful and clean

DENNIS K on

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Good customer service

SILVIA H on

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Thank you very much.

DIANA N on

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The person in front desk he was awesome and very professional. Thank u very much!!!

JERRY J on

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Everyone was nice and helpful

MARJORI L on

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Very friendly and helpful.

EVELYN C on

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Everything worked smoothly and the employees were super helpful and understanding :

LOU D on

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The staff were friendly, professional, accommodating. If I needed to use another time for storage I would return to use this facility.

SILVIA H on

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Moroni is an excellent staff member, his people`s skills are great. He help me with all my questions.Thank you very much!

PAMELA W on

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Dave was VERY helpful!

CONSTANCE P on

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All was good

DOUGLAS M on

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The facility was close to my home and the employes always helpful and friendly.

RUSSELL R on

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staff was very helpful, units were secure and seemed safe.

RICH H on

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Our things got waterdamaged left to right front to back from rain water. Staff not all on same page when damage occurs. And Roach the last manager less than desirable.no toilets.during her rein.

ROBERT C on

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i couldn`t be more pleased....

JAMES J on

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Great access. No gouge on the lock price. Friendly and professional staff on the phone and in person.

MIKE D on

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This is a 24 hour facility, there should be lights in the units.

SUSAN T on

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It was ok .

JEAN C on

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Everyone on staff is wonderful and very helpful. Nice to be treated with respect! Thank you!

JESSICA B on

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Shouldn`t have to pay more to have access to storage unit 24\7

JODY E on

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Always professional, always kind. No competitors stack up.

STEVI S on

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Nick was very helpful and easy to work with. Thanks!

DOUG M on

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Closed at 7:00PM People have jobs and might not get there in time to finish before 7:00PM I got my storage before finding a house and had a long drive and needed more time. 7:00 PM is too early.

SHAUN S on

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Awesome!!! Very good customer service!!!

ELIZABETH Z on

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so far so good

DEBORAH V on

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This has been my favorite storage experience and I have had many. I will recommend to anyone needing Uhaul, storage or supplies. Very convenient, useful and friendly staff. Thank you.

LYNETTE J on

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I rented a storage unit here for 3 1/2 yrs. The staff was always helpful and I had no problems. Thank you so much!

SUSAN T on

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very helpful the manager name david.

LORI Y on

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Never had a problem with anything and Dave was very professional and helpful.

KAREN G on

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The customer service was amazing! He went above and beyond, answered all my questions, and just made my experience so easy- I could rent a unit everyday! .

WILLIAM E on

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Great customer service

RICHARD N on

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This place should also be a trailer drop off. We could not.had to drive 3 mile to return. Rental.

ELMO G on

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clean facility and professional staff

MICHAEL E on

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The staff there was excellent, very helpful. Their advice was well accepted, especially when it came to backing up a trailer. Thank you so much.

ANDREA F on

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I am not happy that I am still receiving a amount due notice even though I have moved out.

JOHN S on

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everything was great

WILLIAM E on

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Great service

TAMMIE J on

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Great service received on both storage and truck rental!

DAVID B on

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Staff was very friendly and helpful.

JESSICA B on

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ANTHONY B on

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Great experience.

VICKKIE K on

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didn`t think it was 24 hrs because a customer was asked to leave. He had spent the day there so I appreciated them asking him to leave. Good experience, I recommend uHAUL

AMY J on

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I had a great experience and the peopple were such a help

TY T on

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Ally has been GREAT to work with!!!

ROBERT S on

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Excellent and friendly staff, easy access from Country Club Rd. I had a unit there for 3 1/2 years. Will definitely use again when needed.

REBECCA K on

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Group of bike people living in storage unit and working out of like a garage. Did not feel comfortable. Staff is fabulous. Very helpful, friendly, and courteous.

STEVEN P on

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the new electric gate made this storage much better.

YESSICA A on

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I love the experience I had. Everyone was helpful an friendly. I will definitely recommend it to anyone.

MIKE W on

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The storage unit was not large enough for all my belongings,when I stated my concern they said it would all fit without even knowing what I had on a 26` U-haul. No help in addressing my concern.

ROY G on

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Computerized billing continued to send notices after we had moved out. Fix that!

COURTNEY M on

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Ally is very helpful as is Danny.

SYLVIA H on

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Thanks

MICHELE B on

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Management is extremely helpful and friendly and goes above and beyond. Thank you!

EDWIN A on

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Wonderful experience with your people that run it. Thank you very much

SYRI G on

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Wonderful staff

BOYD N on

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Never had a problem, staff always very helpful. Thank you, Sunsplash Uhaul!

ROY G on

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Wonderful

RALPH J on

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The driveways were clean and wide enough for two vehicles at a time.

ALAN E on

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i beleive this is the best run u haul i have ever experinced,ive had many experinces in my life time

BARBARA H on

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Very helpful and friendly staff.

CAROL W on

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One free months rent with the purchase of a truck rental was helpful. Also, staff was helpful to take payment over the phone when needed. Thanks for taking care of our stuff.

KAT S on

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Went there to purchases boxes and the friendliness was above and beyond the call of duty. I decided to rent a unit there. Thank you

JUAN C on

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110 plus. Score. Great staff always helpful. Rock on.

JUAN C on

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Staff is great. Use them for years. Recommend to everyone 110 plus on my score.

LINDA B on

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Ray was pleasant, professional, personable to deal with. Can tell he likes working with the public. An unexpected, nice surprise from a `storage place`. Thx.

MICHAEL B on

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Not having a working restroom is not cool. Having to give DL get key inconvenient.

BRYAN M on

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My experience was good

STEVEN H on

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clean,friendly, helpful love the one month free rent!

BRITTANT P on

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I waited over 40 minutes to get my storage changed. The gentleman assisting with this was very friendly and apologized. However, the supervisor did not seem to care we were waiting this long.

JOHN M on

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Very warm and friendly staff. I would highly recommend this facility.

TERRI C on

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The man who rented storage is same man when I close storage. He is rude, unfriendly. spoke to woman mgr she is nice! but guy unfriendly. Did not greet or say thank you.

TRICIA H on

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Did not use them

TRICIA H on

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The boxes were pretty small in my opinion, also working with Uhaul was a nightmare getting things organized.

JAMES K on

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The manager was rude and nasty. The assistant was not there when I was locked out and I waited 3 hours to come back for access.

JOHN M on

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Was a nice storage place.

CAARA C on

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Cannot say enough about the staff, they made my life much easier for my storage and two moves. Hope the owmer appreciates them and gets the remote installed soon. Thanks team.

DAVID K on

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thank you for rent service - staff stood out - from stalls - informative phone no. - how the bill cycle worked ,uhaul secure locks - securing the premises - very protective - thank you RJ and ALLIE !

SHAWN S on

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Excellent facility and service. The manager at Sunsplash was very helpful and provided great service.

TROY B on

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door to storage unit leaked when it rain. Staff provide excellent service.

SALIMAH R on

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Agent was very friendly and helpful. Really glad for the convienence and the assistance. Would use again if moving again. A plus all the way. He was great! Can`t say enough about how great he was.

KORBET K on

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The Manager Mrs. Roach was so friendly and a great multitasker. We enjoyed all the help Uhal and storage facility offered us. Thank you!!! WE LOVE UHAUL!

KALI M on

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Not sure why it rated as 2 stars when I just submitted my other review. Was pleased with the manager at this location!

KALI M on

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The staff was very helpful all throughout our rental period!

CHRISTOPHER H on

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The site manager was amazingly helpful. I could not be more satisfied.

ANTHONY B on

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Professional and friendly

SAMMIE T on

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The staff was very helpful and friendly at all times. I highly recommend this facility.

AUSTIN A on

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Ally was extremely friendly and even knew me by name...I was a person, not a unit number! All staff was great the facility suited my needs perfectly.

JESSE A on

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I will NEVER use uhaul for anything again. Upper management does not care about its customers even when asked by the customer for a call back.

DAVID B on

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Everyone was very helpful

WILLIAM H on

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Were disappointed that on two different occasions, our movers were denied access to the rest room on the outside of the building. They were told it was for employees only. It was not marked that way.

JOHN M on

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The young men who worked there were awesome. It all went flawless.

LOU B on

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Had a great experience. Had a great conversation with Alley. She provided me with all the info I needed.

GEORGE M on

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The manager there, Alli, helped us resolve a major concern with our storage needs, and demonstrated genuine care, and resolution for us. We will be back.

KALI M on

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manager was helpful. but inconvenient to have to have them take their lock off every time before we take ours off...unless you pay a monthly fee! Hadn`t heard of this before

GORDON S on

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The lady at storage facility was extremely helpful and very empathetic to our situation. You need more people like her working for you.

MICHELE B on

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Had a great experience. Ally is wonderful, very friendly, accomodating, and helpful.

UNITY C on

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The attendants were always very helpful . Thant is appreciated. thanks.

UNITY C on

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The attendants were always very helpful . Thant is appreciated. thanks.

JEFFREY S on

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Ally and her crew were always friendly and cooperative. I enjoyed going to the shed and talking with Ally. She is very sweet and I have no reservations referring anyone to her facility.

ESTHER S on

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I enjoyed my move using my U-Haul truck, it was easy to drive, clean, and the Holbrook service was excellent, my moving van was waiting, at the right time:

ANDREW N on

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Excellent customer service. Great storage rates and service

RON S on

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I was very pleased with the service I received at the storage center. The representive was very helpful, courteous, and made me feel very at ease with the entire experience.

RANDY W on

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The location @125 Hampton was fine. The location @ 447 w Broadway made the referral for storage,then proceeded to debt my account with out my permission.

WAYNE C on

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the staff was very kind

PAUL N on

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Ally Roach is a wonderful representative for U-Haul.

LYE M on

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Very nice office staff.

DOUGLAS R on

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staff is rude and not very helpful !

CHERYL W on

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Great and very nice staff!

GEORGE B on

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very good experience

WAYNE C on

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ashley was extremly pleasent and friendly. Very hepful!!

LYNETTE J on

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This is actually my first storage unit experience. U-Haul made a difficult assignment easier for me to manage. Your location is perfect and Roger was very nice and helpful!

MARIE H on

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I WAS CHARGED TWICE FOR THE TRUCK AND APPLIANCE DOLLY. I AM WAITING FOR MY REFUND MARIE HENDRICKS

CHARLES W on

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very friendly

TERESA T on

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I like the office hours 12 hrs/day staff are attentive to us...be sure everything is in order very imformative.. thank you

SALMAN A on

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I alway use this place when ever I need storage.

CASTLE H on

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RANDEL B on

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The staff there is very friendly and helpful! I would recommend this facility to anyone! Thanks Sheri and Danny!!