Thank you Todd n staff
Annette Amendola | Overall ExperienceSelf Storage Units in San Antonio, TX, 78217
U-Haul Moving & Storage of Naco - Perrin
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Storage Customer Reviews
- 4.5 Average Customer Rating
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The handle was all bent from someone who tried to break in prior to my renting it. Couldn’t get my lock on or off very easily. They said they would move me, but I had already moved everything in.
MICHAEL STRODAS | Overall ExperienceI had this storage unit for Almost 2 years, never had access to it. Called every other month trying to set an appointment for a lock smith & never got a single call back about setting an appointment. Was told I’d be changed $50 for said locksmith after the U-HAUL lock that was provided, wouldn’t open with U-Haul key. Was always left feeling uncomfortable by disrespectful staff and the constant smell of cigarette smoke. I’ve been with you U-Haul for years so I could definitely tell it had everything to do with this exact location. Everyone needs training, especially the handy man that helps with trailers… he needs training on how to speak to people Correctly. Also maintaining hygiene & washing hands after smoking before touching customers belongings.
Yvette Villanueva | Overall Experience5 years there no issues
paul booker | Overall ExperienceThe staff at this location is by far the best, very helpful and respectful. The GM - Francisca was truly a blessing helped me with my specific situation and always communicating what is going on. This Uhaul is the best in San Antonio.
Gwendolyn Kamai | Overall ExperienceThe guys that helped me was awesome very helpful knowledgeable with great patience I must say because of the two gentleman that helped me I will definitely be using U-Haul again as well as sending my friends and family that are moving! Thank you guys for such a wonderful experience
KENNETH THORNTON | First ImpressionsThis s the first time i go to this location and I love it.
MARTIN DURAN | First ImpressionsVery nice manager and staff. Helpful in difficult situation! Appreciate all team members.
Annette Amendola | First ImpressionsGreat experience! Thanks for such a great service.
Miriam Feldhausen | Overall Experienceprofesdional , helpful , efficient , polite etc . all great.
MARGARITA RUCKER | First ImpressionsThe help we were given was kindly timely and made me feel like family
Robert Cheek | First ImpressionsThis location is the BEST. The staff is very friendly and super helpful. This is the reason I had my son store his belongings at this location. Plus the Manager Francisca is AWESOME.. she took so much stress off my shoulders and made my return of the truck and getting a storage super easy. So glad she is still there, she is such an asset!
SUZANNE QUINN | First ImpressionsTransmission slipped on truck and wiper blades were metal on glass and It was a thunder storm during my retal very unsafe
Michael Edwards | Overall ExperienceRats and bugs were also inhabiting my storage unit and ruined a multitude of my belongings.
Morgan Brookins | Overall ExperienceI’m use to there being a light in or close by my storage facility. If the access was 24 hours it would be more convenient.
Angel Scott | Overall ExperienceThe Staff was very professional & efficient and more than accommodating. The staff kept me informed of any detail or correction needed. and quickly responded to any updates that I relayed by Phone I truly appreciated the care convenience & service. Thank you
ALICE BARGER | Overall Experiencespace and overall environment was always clean and the staff was always attentive and helpful
William Neely | Overall ExperienceThe manager there, she is AMAZING.. she helped me out when I was so stressed out about returning the truck late and doing my storage.. she handled everything for me…
Susan Quinn | Overall ExperienceGreat staff!
Caesar Cazares | Overall Experience