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Chris L. | Overall ExperienceSelf Storage Units in Fargo, ND, 58104
U-Haul Moving & Storage of Osgood
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U-Haul Moving & Storage of 13th Ave
4901 13th Ave S, Fargo, ND 58103 View Available Units4.3 miles from this location -
Apartment Movers
541 16th St. Ne, West Fargo, ND 58078 View Available Units4.8 miles from this location -
Storemoor
825 46th Ave S, Moorhead, MN 56560 View Available Units
(U-Haul Neighborhood Dealer)5.7 miles from this location -
U-Haul Storage of Fargo
610 42nd St N, Fargo, ND 58102 View Available Units5.7 miles from this location
Storage Customer Reviews
- 5.0 Average Customer Rating
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Good people to work with thanks ken.
KENNETH G. | Overall ExperienceThe door could seal better it let's snow blow in
bruce s. | Overall ExperienceThe crew is awesome to work with and always have answers to all your questions. Thanks for the awesome service! Dale Shjerve
Dale S. | Overall ExperienceFacility is really well maintained, 3/4 of the times i visited my unit the cleaning staff was hard at work. Overall feel and appearance of facility is top notch. Access and security is simple with the key pad option. Overall great rental experience and never worried if my possessions were safe. Thank you!
Richard B. | Overall ExperienceI would give a 5 star rating except that I checked out a day after my payment went through and had to pay a full months rent.
Trenton E. | Overall ExperienceGreat staff and facility. I checked out of both my units a couple of days after the payment went through. I think there should have been some pro-rating instead of the full months fee.
Trenton701 E. | Overall ExperienceI could never close my unit door by myself I always had to have somebody come help. There was work orders in to her it fixed but it never did get fixed.
Jennifer B. | Overall ExperienceOverall a decent experience, the place was clean - no rodents or pests. Great location, easy to access units. My only suggestion is that there be more upfront information about what one would consider “climate controlled.” There is a small residential dehumidifier that is run during the summer, but other than that your belongings are not climate controlled. The dehumidifier was not able to keep up with the moisture in the air and all of my cardboard boxes released the tape and crumpled in on themselves. Any items you may have that might freeze, or shouldn’t be held in higher temperatures shouldn’t be stored there, and having wood pallets in the units we were in are a must as there is standing water in the units after rainfall and snowmelt. Again, overall decent experience… we’ve rented and stored with you before, but this was the first time we had issues with standing water.
BETH G. | Overall ExperienceI am quite concerned in regards to the way Paul handled my situation to get into my unit. There was a mix up on uhauls side in regards to the actual unit I was in and would not let us in our unit. I had to ask him to not raise his voice to me, i believe highly that I was being dissipated against as he made it very obvious that he thought I was there to steal something. I would ask you to look at your cameras and review the situation at hand. I on the other hand have quite the letter made to send to corporate to state the incident
DENISE R. | Overall ExperienceThe only drawback is being feet away from a door (Emergency) and having to go to the middle door. Understandable for security but an extra walk.
Trenton E. | First ImpressionsFacility personnel was very helpful, however, the outdoor drive up storage was not well lit.
lance a. | Overall ExperienceMy unit was still being used. A nice gentleman had to help me find another same size unit.
Stephany W. | Online Move InWhen I was checking out (after swiping my card) it gave me an error message. It worked when I checked in, but not when I tried checking out (and I tried swiping out maybe 3 times). So I went to the front desk and explained what happened. The person at the front desk ended up canceling my rental unit (as he thought I wanted to cancel versus just fixing the check-out (due to the error message, that I had explained to him what happened when I received that error message). I wasn’t aware that he was canceling until he printed out something for me to sign, and and I asked about that - he then said needed that as I was canceling my rental. I again told him I was not canceling, rather just needed the error message taken care of as the swiping of my card errored out, and my checkout was not successful. Long story short, it took quite some time to get me reinstated (and since I had prepaid he had mentioned the credit due to his misunderstanding would be offset by the same charge as the credit. When I checked my credit card, it was not the same. The manager called me back later, and explained why, and the additional charge between the credit and the charge would be applied to a future payment (my current rental would have expired 4/13/2024 and he then said it would be 5/14/2023. The person who misunderstood and cancelled my contract, if he did not understand what I had explained (in that I just needed the error message corrected so I could check out) should have asked me before canceling (as again, I did not know he was canceling until he gave me the paper to sign)! Anyway - I believe the manager made this right (I should know on May 13, 2024 (as that will be the end of my current contract term). Then after that date, I will do the “annual renewal”, pay in advance for the next year and receive 1 month free for doing the annual renewal. Gary Bakke
Gary B. | Overall Experience