Paid for insurance and had my furniture ruined due to an infestation of rodents and mold from an apparent leak and couldn’t get my claim in.
Damien Santiago | Overall ExperienceSelf Storage Units in Menands, NY, 12204
U-Haul Moving & Storage of Menands
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U-Haul Moving & Storage of Albany-Menands
125 Broadway, Menands, NY 12204 View Available Units0.3 miles from this location -
U-Haul Moving & Storage at Riverfront Preserve
8 Erie Blvd, Albany, NY 12207 View Available Units1.7 miles from this location -
U-Haul Moving & Storage of Albany
139 Broadway, Albany, NY 12202 View Available Units3.0 miles from this location -
Campbell Avenue Storage
525 Campbell Ave, Troy, NY 12180 View Available Units
(U-Haul Neighborhood Dealer)3.2 miles from this location
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Storage Customer Reviews
- 4.0 Average Customer Rating
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xiomara rodriguez | Overall ExperienceBathroom was dirty. Received a email that I moved out of both units we I only moved out of the 10x10 not the 5x5.
RHODINACARMEN SMITH | First ImpressionsWasn't well lit, other than that I have no complaints
Shane Talarico | Overall ExperienceVery good service I still have A unit at the location.
Donell Ward | Overall Experiencevery helpful staff. best location in the area.
Alan Feldman | First ImpressionsWhen there was a hiccup with my final charges, I pointed it out, they investigated and then quickly fixed it. Very professional!
Robert Klingenberger | Overall ExperienceThe site was no longer staffed. They raised the rent on me right after I moved in. Employees at the nearest location were generally too preoccupied to help me. Confusions with my debit card led to several late fees.
Sherry Roberts | Overall ExperienceI didn’t give an answer for #5 because the storage unit is in an outside facility. So I guess it could say it was clean in that there wasn't a lot of trash & grass area appeared well maintained, but when I think of the mice droppings in my unit around my personal items it's hard to say yes to this question.
Kori Bullock | Overall ExperienceEverything was good
DONNA DEFREEST | Overall Experience