The staff went above and beyond to be helpful. It was such a difference from customer service you get at any other store. When you're my age you remember the times when customers were treated like they were important and that's the service we got . My dad was military and we used U-Haul every time he was transferred and the good old fashioned service is what we received. Thanks to Joe and Kevin. Let me add they were efficient and courteous.
Edward K | First ImpressionsSelf Storage Units in Wyoming, MI, 49509
U-Haul Moving & Storage at Burlingame
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- 4.5 Average Customer Rating
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Hello. This is not Larry this is the the young lady that was with him when we got the storage U-Haul and when we got the storage I was not aware that he never brought the U-Haul back I am extremely so sorry about whatever he did I don't know what's going on with him I know he has a lot of issues going on right now he has cancer he has his kidneys are failing and I know he's been in and out of the hospital a lot he's on his like last leg of dying so I'm extremely sorry I'm not I've just I was aware that he never brought the U-Haul back because I got arrested because I was driving it to go to the store and I didn't know that it was not supposed to be back at that this whole time that he was talking to you guys so I am so apologetic if there's any money old I will try to pay as much as I canAnd like I said like I said he's very he's very sickly he has colon cancer and his kidneys are failing so he's been in and out of the hospital and he was letting a lady named Stacy Corbett drive the U-Haul all this time and I thought that they were able to drive the U-Haul until I found out the other day I went to jail and I got in big trouble for it because I didn't know that was supposed to be brought back a while ago I thought he was making efforts to pay you guys so if you can give me a call back as soon as possible my name is Carmen I would greatly appreciate it cuz I have a few questions myself but like if any money is old that I can try to help pay I will if you can give me a call back at this number that would be very appreciative thank you dDominique
larry e | Overall ExperienceNo one seems to know what's going on. When I went to get my lock back the guy deactivated my account before I could get in there and then he couldn't get me in to get my lock back. I don't want to pay an extra month. He told me to come look for Pete but he didn't know when Pete showed up but he did know that he left at 1:00. I don't have to work till 9:00 but I don't know when Pete shows up. I really would like that lock back. I don't want to pay for another month
MELANIE R | Overall ExperienceI 've used This Location on Burlingame in Wyoming Michigan for Every Move I've done and have Always been Satisfied👍👍💖
ruby h | Overall Experience5 stars. Very friendly, helpful, and polite. The only find I found at fault was the threshold of the door going into the building had a huge crack. The carts wouldn’t go over it unless you picked up the cart/wheels to get over it. Inconvenience!
PAMELARENA R | Overall ExperienceDominique and Scott, they are awesome they deserve a big raise.
Dalia R | First ImpressionsSo far everything has been okay and the staff has been super helpful.
Rose M | First ImpressionsI have and will continue to use it for all my storage needs because of the Helpful, Friendly, Professional Employees. The Facilities are Clean and I feel my Belongings are Safe and Secure!
ruby h | First ImpressionsVery helpful staff. In special Rick always is there and available to give solutions for anything! Good job! 👏
Ioana S | Overall ExperienceLo único del storage es que me dijeron que cabía dos cuartos y el truck cabían dos cuartos y era grande por dentro aunque estuve que dejar cosas en Mississippi. Y yo pensé que así de grande era el truck de dos cuartos así de grande sería el storage. Y no fue así estuve que poner la mitad de mis cosas y las de mis hijos en el storage y la otra mitad en mi carro y en un sótano.. Mi experiencia con todo el personal que me atendio fue muy buena. El truck tuve que poner mas gasolina del que me habían dicho al principio. Gracias por su atención
Johanna S | First ImpressionsRick was very helpful and friendly! I was impressed by the facility, clean space and quick solutions for all the issues. Good job! Keep like this!
Ioana S | First Impressions