Love the 24 hour gated access So glad to see the security cameras The unit was clea,inspected and a mouse trap was put down
Marianne S | First ImpressionsSelf Storage Units in Newfield, NY, 14867
U-Haul Moving & Storage of Newfield
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U-Haul Moving & Storage of Newfield
1399 W Danby Rd, Newfield, NY 14867 View Available Units0.6 miles from this location -
U-Haul Moving & Storage of Elmira
2494 Corning Rd, Elmira Heights, NY 14903 View Available Units21.7 miles from this location -
U-Haul Moving & Storage of Johnson City
631 Field St, Johnson City, NY 13790 View Available Units34.8 miles from this location -
U-Haul Moving & Storage of Front Street
262 Front St, Binghamton, NY 13902 View Available Units37.9 miles from this location
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Storage Customer Reviews
- 3.5 Average Customer Rating
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Before we leased a U-Haul unit, we had a unit at a different spot, that had a 10-page contract, where staff was hard to find and work with. U-Haul was so much better and convenient. On one of the driveways inside the compound there is a deep water puddle that needs to be attended to.
JIM G | Overall ExperienceI couldn't get access to my unit, and for that I received a fine because I couldn't put my items in storage. Because I was late getting out of the apt. I informed uhaul and was supposed to get a credit for the charge and instead I got overcharged. Was given a free month of storage I told them I did not need. And had no use for, but was told that's all they could do.
CHERYL D | Overall ExperienceStaff was great
Quanisha W | First ImpressionsI had to leave the state una hurry and emptied the storage unit but forgot to take the lock and open it up. I would think you had staff in hand with an axel grinder on hand since, in the past, all the storage facilities I’ve rented from have staff with those tools on hand and charge a very nominal fee for a simple 5 minute service of cutting a lock. I had to pay for an extra month while I found a work around and I think this is very unfair. I would never recommend your facility to anyone
Christian M | Overall ExperienceNeed lighting inside units for evening use. And why ask if it was clean when we're responsible for cleaning it? One idea/suggestion would be to ramp the entrance to the unit so heavy items don't have to be picked up over the lip.
Camille W | Overall ExperienceI had one problem. I went to Elmira Road office to check out and was told that my unit was canceled and that I was checked out. I questioned this as I had not checked out but the rep insisted the system showed I was checked out. However, when I checked the uhaul app the day after my rental ended, it showed my rental auto-renewed! I have called to have the charge reversed but obviously there is a problem with the system or the local office and I should not have to go through these steps. Fortunately I caught the improper charge.
Mark D | Overall ExperienceI couldn't move in because the facilities were so heavily fragrant from either air fresheners or cleaners. I got a migraine within minutes of walking in. There was no way I was storing my stuff in there. Also, I got ripped off on the 10x15 rental. It's a 9x15 with ductwork obliterating the use of one wall. Deceptive. The sales associates were friendly and helpful but the computer system is a disaster and many people were walking in having reservation issues. I hoped UHaul would be better in Ithaca than Austin, but it's not.
ELIZABETH G | Overall ExperienceI couldn't move in because the facilities were so heavily fragrant from either air fresheners or cleaners. I got a migraine within minutes of walking in. There was no way I was storing my stuff in there. Also, I got ripped off on the 10x15 rental. It's a 9x15 with ductwork obliterating the use of one wall. Deceptive. The sales associates were friendly and helpful but the computer system is a disaster and many people were walking in having reservation issues. I hoped UHaul would be better in Ithaca than Austin, but it's not.
ELIZABETH G | Overall ExperienceVery user friendly. The app made it very convenient. We have already made our reservation for next year.
Janna P | Overall ExperienceVery courteous considering it was very busy and she was the only person waiting on customers in the office.
Tracey P | First ImpressionsI had no interaction with staff. I had to ask the convenience store personnel next door where to find the office as it was not labeled from the environmentally controled building. When pointed to the office, there was no one available during "open" facility hours. While there was a managers phone number posted, there was not any indication of appropriate times to call or if somone was onsite and returning in a few minutes. Coming and going over a dozen times during "open" hours there never was an indication that anyone was onsite.
Chris S | Overall Experience