Because of the way you whole handle their things when they were tearing down their building and kicked me out of my storage unit for no reason early and I lost everything I had because of it the staff at U-Haul won't up going into my unit and taking things from me
Troy A | Overall ExperienceSelf Storage Units in Auburn, WA, 98002
U-Haul Moving & Storage Of South Auburn
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Please call or visit us to inquire about additional inventory at the location or try one of the other nearby locations below.
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U-Haul Moving & Storage of North Auburn
5110 Frontage Rd NW, Auburn, WA 98001 View Available Units3.8 miles from this location -
U-Haul Moving & Storage of Federal Way
35205 Enchanted Pkwy S, Federal Way, WA 98003 View Available Units4.5 miles from this location -
J&J Mini Storage LLC
11809 Valley Ave E, Puyallup, WA 98372 View Available Units
(U-Haul Neighborhood Dealer)6.8 miles from this location -
Fife You Store It LLC
4509 20th St E, Fife, WA 98424 View Available Units
(U-Haul Neighborhood Dealer)8.0 miles from this location
Other U-Haul Services
Storage Customer Reviews
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I had issues in the past with my credit card and checks with your billing my account. With help from some of your employees the issue was resolved. But this problem happened on several occasion which led to much frustration on my part.
TERRANCE N | Overall ExperienceWorst experience ever and being retired military I have moved a lot. Reserved a Towdol and customer service did not add or add to price I was charged 173 dollars for the use of the equip for less then 24 hours, it took 3 staff one of which ended up with stitches, a manager, and a hour to even put the tow onto the truck, I was charged for this month of storage when all other customers were not ( as UHAUL is demolishing the store) then the employee tried to pro-rate me, nothing I had set up online was at the pick-up ( blankets dolly or tow dolly) with truck or tow-dolly at storage as arrange with customer service. Complete nightmare. I was told by store tow Dollie’s can only be rented for 3 days not 2 or less I drove straight from UHAUL in Auburn to Grants Pass Oregon and dropped off the dolly. Costing 173 absolutely outrageous V/R Jessica Turnbough 541-776-0937/253-332-4839 117 Ashland Ave Medford OR 97504
JESSICA T | Overall ExperienceBest staff in town. Very friendly and helpful.
MICHAEL M | Overall ExperienceCost seemed a little high
Charles C | Overall ExperienceKnowledgeable and patient! Excellent customer service Megan was awesome I'm pretty sure that's her name lady that's manages the store thankful for her corn demeanor on a day I was constantly hearing bad news!!!
Marsha G | First Impressionsthe staffs were very friendly and kind.
Jinwoo C | First ImpressionsThese people was so very unprofessional and rude we got the truck back before 7 which we didn’t get it until 5:30 we knew had to get the truck back by 7 but didn’t know we had to have it all packed in the room by 7 so we had 20 minutes to get things into the room I asked the GM if we could have about 15 extra minutes and she just brushed me off like I wasn’t nothing I lost some of my things because I’ve couldn’t get it in time every one wants To go home after a hard days work but gosh bend a little the guy that worked with me was soooo rude I know my stuff won’t be there too long the service sucked
Anita L | Online Move InI was a customer for well over 5 years and went through a few managers in that time. If I ever had a problem they always helped to the fullest and Megan was a life saver at times and always understanding I will miss being a customer if I ever need storage again it will be at uhaul
nicole m | Overall ExperienceGreat place. Awesome people.
MICHAEL M | First ImpressionsI rented the storage & only had it for 1 week. It wasn't big enough, none were available at this facility, so I had to go somewhere else. I thought I would get prorated for the month, but did not.
Eve E | Overall ExperienceStaff was nice except one lady. When she would call she would have a very rude tone and sound like someone that didn’t appreciate the customer. The other two are nice.
Carl E | Overall ExperienceCannot get through to actual store. Payments cannot get straightened out and I have been charged up to three times in one month. Information is not changed in the computer. Staff not knowledgeable or friendly
JESSICA T | First ImpressionsMade everything possible
DAVID K | Overall ExperienceBest at every service they provide.
DAVID K | First Impressions