There was a little miscommunication during my transaction it could be improved.Staff stated that my payment could just be automatically processed in my credit card but then sent me letter that I have missed my payment and asked my additional payment.Also they gave me a storage that was already occupied and had to move in the system and my things around which was a hassle.Please train your staff well.
Zoe A | Overall ExperienceSelf Storage Units in Stoney Creek, ON, L8J2T7
U-Haul Moving & Storage of Stoney Creek
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
What Is Online Move-In / Rent Now?
-
U-Haul Moving & Storage of Hamilton
1070-1088 Rymal Rd E, Hamilton, ON L8W3N6 View Available Units3.7 miles from this location -
U-Haul Moving & Storage at Barton St
2275 Barton St E, Hamilton, ON L8E2W8 View Available Units3.9 miles from this location -
U-Haul Moving & Storage at Upper Wellington
524 Upper Wellington, Hamilton, ON L9A3P5 View Available Units6.2 miles from this location -
U-Haul Moving & Storage of Aldershot
419 Plains Rd E, Burlington, ON L7T2C9 View Available Units9.9 miles from this location
Other U-Haul Services
Storage Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Helpful, friendly staff
jeselina r | First ImpressionsThe staff was very helpful & friendly. They made me feel very comfortable knowing my belongings would be stored securely. I would definitely use their services again.
Nicole S | Overall ExperienceGirl at the counter was very helpful
EMMANUEL P | First ImpressionsOverpriced
Michael S | Overall ExperienceSecurity gate was stuck open for months last winter and then removed entirely. Price increased several times during my rental period. Snow was frozen and not shoveled in front of the door to my inside unit and I could not open the door. A second lock was placed on my unit, without informing me, “for more security, as break ins were becoming more frequent”. When I found the second lock, it was after office hours and I could not access my unit. Drywall in unit had holes and found large amounts of rodent droppings when moving out.
Jason B | Overall ExperienceExcellent experience.
paolo d | Overall ExperienceJustin was wonderful. His patience and commitment to ensure I was a satisfied customer was noteworthy. I appreciate his service delivery.
Onyinye O | First Impressionsmy unit did not have a light bulb installed. When I asked about it, I was told there would be a fee to replace it. I choose not the pay the fee and it was too high up for me to install a bulb. That was my only criticism.
miles m | Overall ExperienceAmazing crew … a HUGE thanks to the ladies that assisted us during these very exciting times while our family transitioned to our new home. Thank you for all your advice
sasa A | Overall ExperienceNot much more I can add so far everything has been great.
Karen G | First ImpressionsThe staff was helpful and corrected any problems or anything that I needed with regard to the storage or truck or trailer rental quickly. I had the storage for over five years. I will contact this site again when I need to rent again
Daniel R | Overall ExperienceVery convenient, and saves me time and space in my moving in and out! Always a loyal customer here🥰
Maritess d | Overall ExperienceSuper lovely manager who helped
Earle N | First ImpressionsGreat newer cargo vans….just found time consuming when picking up To pic/video. Every little possible defect . Returning was easier, place was packed with people returning/picking up equipment and when I arrived the staff had been notified by another U-Haul dealer I had booked storage with informing themI was running behind but would be there shortly and just asked for my truck key and said I was good to go. Thx
Robert D | First Impressions