Everything and everyone were great to deal with….
HENRY L | Overall ExperienceSelf Storage Units in Leesburg, FL, 34788
U-Haul Moving & Storage of Lake Square
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U-Haul Moving & Storage of Eustis
15519 W US Hwy 441, Eustis, FL 32726 View Available Units5.4 miles from this location -
U-Haul Storage of Leesburg
29008 US Hwy 27, Leesburg, FL 34748 View Available Units6.8 miles from this location -
Evan's Self Storage
2300 Talley Rd., Leesburg, FL 34748 View Available Units6.9 miles from this location -
Gator Storage
2604 South St, Leesburg, FL 34748 View Available Units
(U-Haul Neighborhood Dealer)7.4 miles from this location
Storage Customer Reviews
- 4.0 Average Customer Rating
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Bryson was trying so hard to make things right for us, our reservation we had made on 4/14. For a 10 x 25 unit wad sold already before I got in there on 4/16 to pay for it, between Bryson and 2 other people, they tried everything to find me something, after being there almost 2 hours and several phone calls later we were given the option of 2 10x10's. 108 and 177 which are close together for the same price of the 10x25 We decided on that and was given the first month free and comments on our reservation for 110.00 per unit per month. We have already booked a Uhaul trailer to be picked up at an Orlando location for the 27th and then we will be moving our boxes 📦 and some furniture in. Bryson went above and beyond trying to make things right because I was very disappointed and he turned my disappointment into a better place.
Terri B | First ImpressionsIm handicapped and I walk with a cane. I could hardly get anyone to help me at the 441 location.
Elizabeth S | Overall ExperienceVery poor customer service/ never answer phone calls and poor attitude when interacting in person
CHRISTOPHER D | Overall ExperienceMore light by the storage unit would be helpful when accessing the storage unit.
Elizabeth W | Overall ExperienceStaff was amazing and did a perfect job and the facility was great. Cart 4 in Building D is horrible. When loaded it is hard to turn as all of the wheels do not roll equally or a few of them are stuck. When I moved in - I let the staff know about the problem. I made several trips back to the unit and also when I moved out the same Cart was still there and not repaired or replaced. One of the staff explained that "Management has known about the problem for some time" Cart 4 Building D. This is an easy fix - just go make it happen.
Kent B | Overall ExperienceAbsolutely love your manager, Michael! His bedside manner is above and beyond expectation. I got a friend in him who guided me on the details esp since this is my first experience getting a personal storage.
PATROCENIA M | First ImpressionsStaff, very friendly, knowledgeable, and accommodating.
douglas P | First ImpressionsMy unit had an issue with rodents. One thing about this u-haul place is that they seem to be understaffed. I did not have to have an attendant often but when I did there was always a long wait.
JULIA H | Overall ExperienceBesides having a disagreement with the General Manager, Michael, the policy of not prorating a customer that cleaned out his rental storage unit on the 5th day of the month, Feb 5th Monday, and was told that I could not get a refund (prorated) on the unused days, 25 days, because they don’t go that! I asked what’s the reason for not prorating? There was no real reason. I asked are you double dipping ( renting the space out after no return on my automated payment for the rest of the month), and no real answer! To me there is no reason that a company (U-haul of Leesburg Florida) of that size and known reputation would even consider that. But I was wrong and going through the process of doing something about it so this doesn’t happen to someone else. Really, U-Haul needs to take unused money from their customers! Wow. I will be calling the BBB on this matter along with bringing it up at the city open to the public meeting.
Mark B | Overall ExperienceMichael is an excellent Manager for UHAUL. We’ve utilized many aspects that they offer: a POD, moving services, storage, materials…thanks Michael for making my family feel safe with our family treasures!!!!
Debra C | Overall ExperienceStaff very friendly and helpful. Very professional and competent.
KATHERINE S | First ImpressionsThank you for being flexible.
Crystal T | First ImpressionsIt was a lot of delays and long waiting time because of the computer or the cash register whatever it is not cooperating
Delores W | First ImpressionsThe staff at this facility has always been extremely helpful over the 8 years that I have stored my items there. If I ever need to use a storage facility again I will definitely be back.
RENETTA Y | Overall ExperienceStorage units has roaches and mice. Caused damage to my property. Had heavy amount of water running throughout the units. Between pest damage and water damage I would not recommend facility to anyone. When I called to voice my concerns it was treated as if it was important. I have used U-Haul services for many years, and this will be the last.
Charley J | Overall Experience