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Sheila R | First ImpressionsSelf Storage Units in Cathedral City, CA, 92234
U-Haul Moving & Storage of Cathedral City
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Please call or visit us to inquire about additional inventory at the location or try one of the other nearby locations below.
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Storage Customer Reviews
- 4.5 Average Customer Rating
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They did a super job. Because I am retired. Spent all my working career in the customer service business the one thing I would think to improve on. Because the location is so busy 90 % of the time, better staffing. I also notice there is quite a bit of turnover in staffing. During this past 6 months possibly could have been due to lack of leadership at busy times. I am hopeful that this comment helps you to improve. Please feel free to contact me if you would like more input. For me not being in a hurry and having lots of patience. This location worked great for my needs. Thanks you.
GREGORY S | Overall ExperienceGreat customer service and well maintained storage facilities. Marcus was a great help.
Andrew A | Overall ExperienceThe staff was always helpful when I had questions or needed some help. Thank you.
Gisela S | Overall ExperienceThank you. Josie
josie c | First ImpressionsI have 2 storage unit there. As the prices increased so did the ability to access my storage unit. Multiple times there would be U-Haul trailers, trailer bins and trucks parked in front of the building that housed my storage unit. Fortunately a worker would move them for me. Unfortunately they had to be asked to do so. Perhaps not allowing so many uhauling vehicles to be stored in one place would be helpful. And as kind as he staff is they seemed short staffed and very busy. U-Haul DO BETTER!! I’m sure the company is making profit! Treat people better all around! Moved out of one hoping to get out of the other! Thank you for asking
Victoria G | Overall ExperienceThe U-Haul team member that assisted us was excellent, courteous and professional, very pleased with the entire operation from beginning to end.
Elmer M | First ImpressionsI attended a music festival and needed to store items during the festival. I knew I would be arriving outside business hours and was able to apply for storage online from out of the country. My only issue was that there was supposed to be a lock included inside the locker, which was not there. Luckily, several local hardware stores were open late so I was able to purchase an appropriate lock.
Jason M | Overall ExperienceWill be doing it again great attitude easy access and especially if you need to rent anything it's right there
Marcel F | Overall ExperienceI was extremely satisfied with the over all service and customer service. Bianca was always greeting and helpful. Management were customer first always. I recommend cathedral city Uhaul.
Shane K | Overall ExperienceGreat helpful staff!
WILLIAM B | First ImpressionsExqueeze me please, but: "I MOVED COMPLETELY OUT OF MY LOCKER G19 ON 5/1/2023" .around 1 pmish... Whoever moved into my locker and put their lock on my door... NOT MY DOING, and/or RESPONSIBILITY. I FULFILLED MY CONTRACT COMPLETELY & RESPECTFULLY. Sincerely yours, Steven Davis.
Steven D | Overall ExperienceThe available hours for storage units was the most appreciated option with this location. I've been to several other storage units and they basically work office hours around 8:00 in the morning till 5:00 or 6:00 at night and not on the weekends very much.
Timothy A | Overall ExperienceTanya in Cathedral City was extremely helpful and very kind.
Brad G | First Impressions