Keep up the good work
michael e | First ImpressionsSelf Storage Units in Chicago, IL, 60613
U-Haul Moving & Storage of Up-Town
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Available Units (All Sizes are Approximate)
What Is Online Move-In / Rent Now?
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Honore Storage Clark
5147 N Clark St, Chicago, IL 60640 View Available Units
(U-Haul Neighborhood Dealer)1.6 miles from this location -
U-Haul Moving & Storage of Lincoln Park
1200 W Fullerton Ave, Chicago, IL 60614 View Available Units2.2 miles from this location -
Honore Storage
3215 W Lawrence Ave, Chicago, IL 60625 View Available Units
(U-Haul Neighborhood Dealer)3.1 miles from this location -
U-Haul Moving & Storage of Avondale
3250 N Kedzie Ave, Chicago, IL 60618 View Available Units3.1 miles from this location
Other U-Haul Services
Storage Customer Reviews
- 4.5 Average Customer Rating
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No parking on site. Staff was busy doing other things and took awhile to assist us at the counter.
Jake S | Overall ExperienceUsed the storage facility through a very difficult period for my friend, whose stuff we were storing, including some awkward moments with staff. They remained professional, caring and concerned. Really appreciate their help.
Suzyn P | Overall ExperienceItems that were not mine were found in my storage unit (locked and I was the only person with the keys) and management did not help resolve the issue, aside from offering to remove the items. No follow-up on what happened or how someone was able to access my unit.
Abraham O | Overall ExperienceThe key card for getting into the storage units takes 3 to 5 swipes every time and there's a delay so that's a little frustrating and the first floor units. Every time you walk into the unit you hit your head on a bar and the closing gate because it's way too low to move merchandise into. And also the fact that the price kept increasing was mostly the reason for me moving out. But I did have a good experience when I rented the unit and I will be renting trucks from you guys in the next few months. Thank you.
Bobby V | Overall ExperienceI wish there was some type of text alert to let you know about upcoming payments. I didn't know when I opened my unit so a payment came and went and I could have closed the unit if I had an alert. Otherwise great!
Kaneen M | Overall ExperienceAll' STAFF is was extremely PROFESSIONAL. They always are very helpful in everything that they do.
Anita S | First ImpressionsEspecially to the worker who I think was a manager. She was great. Afro Latinx lady. So pleasant & very helpful. & white guy with long hair was super helpful too!! They both made the process very smooth.
Marcus S | Overall ExperienceExcellent in all areas. Thank you all.
Rita B | First ImpressionsI rented a parking spot for one month Sept 27th and was automatically charged for a 2nd month I didn't sign up for automatic payments and asked for a refund for the 2nd charge and said it was done but haven't recieved it back yet
Michael Z | Overall ExperienceMs. Lee went above and beyond to ensure I was aware of the intricacies within the policy while also being emotionally present with me. For example, I was very stressed and aggravated with a nearby public storage unit. In addition to the service, she shared her sense of calm and was present with other customers who dropped in, while also remembering the specifics of my unique inquiries. Her leadership and professionalism during various inquiries and challenges experienced on my part, as well as what I observed from other customers was superb and she should be affirmed with a raise given it seemed like a one staff show --given her leadership with managing various inquiries and with ease on site.
Jonathan H | First ImpressionsStaff friendly and competent.
Jeffrey P | First Impressionsthe staff was not really friendly. I when there 3 different times and every single time the staff were like they were doing a favor to people instead of working. not a lot of smiles and with an attitud.
JOSE B | Overall ExperienceThe entire setup of this storage facility is ridiculous. I would have chosen a different place if I would have known this was not setup like a traditional storage unit.
Michael M | Online Move InDo not rent a storage locker here! The lockers are made of plywood and in terrible condition with rat boxes inside each one. You will NEVER be able to drive your car in for access to your locker because they always have the entrance blocked with trucks. The ancient latch on the door was damaged so I couldn’t get my lock open and the mgr, Rodney Smith, left me sitting in the locker area for 30 mins while he hung out with buddies at the ends the lot and then when he finally came, said it was my fault for renting the locker if it didn’t work (how was I supposed to know??), then said it was my lock. The lock THEY provide you for paying $110 for a small, 4x8x4 crappy locker. He was horrible and rude! I do have to say though, that the other employees at the desk were all very nice and helpful. I would never rent here again nor even rent a truck after this experience!
Dee R | Overall ExperienceInside the store there was never not a long time and the parking lot is complete chaos.
diandra g | Overall Experience