The staff members of the Pelham, AL, location were always kind, friendly and efficient in helping my family navigate our experience with them. We would use them again if needed. We recommend the facility.
DONNA H | Overall ExperienceSelf Storage Units in Pelham, AL, 35124
U-Haul Moving & Storage at Pelham
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Storage Customer Reviews
- 4.0 Average Customer Rating
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Both the manager, Kendra, and the assistant manager, Brett, were incredibly helpful, professional, and accommodating. Wonderful customer service!
Mandy R | First ImpressionsWe looked the storage unit but the price constantly went up and down and that’s what made us leave.
ALEXIS P | Overall ExperienceThey restroom was clean but only had toilet paper 50% of the time.
Lynn B | Overall ExperienceTruck problem.haf to go 30+ miles further to get truck.
TONYA S | Overall ExperienceThe main problem was lack of parking.
Jimmy T | Overall ExperienceThe staff was great and helpful. However, the storage facility did not uphold to standards I expected when I rented because of the mold on my items.
Isiah W | Overall ExperienceVery helpful
Jackie I | Overall ExperienceThey were very helpful and answered all of our questions. Super nice and facility and trailer were very clean.
DEBRA W | First ImpressionsWhen I pulled all my stuff out of storage, I noticed there was mold growing on a lot of it.
Rebecca B | Overall ExperienceNice place. I. Recomended
FREDY A | Overall ExperienceCost was to high, I was enrolled in automated billing and I never opted for this, it caused several issues with my bank account.
Blair B | Overall ExperienceThe lady upfront said there were only 4 midsize indoor climate control units available which were far away from the entrance I saw at least another 2 that were closer that were not offered to me and I have pictures of the map and open units that were not offered. I was very disappointed but didn’t want to switch as I did not notice this until several hours later. Other than that everything was good
JOEL H | First Impressions