I’ve used this company twice in the last year. Zero issues, make your payment on time and sweep out your unit after you leave is all they ask and you’ll receive your deposit promptly after. Great customer service and nice owners.
Matthew G | Overall ExperienceVip Storage, Llc
1000 Middletown Rd, Fairmont, WV 26554Customer Reviews
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- 4.5 Average Customer Rating
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I’ve used this company twice in the last year. Zero issues, make your payment on time and sweep out your unit after you leave is all they ask and you’ll receive your deposit promptly after. Great customer service and nice owners.
Matthew G | Overall ExperienceThere were some mouse droppings the last few months. I don't know how they managed to squeeze in there, but there was a dead mouse outside one of the units.
JASON M | Overall ExperienceI appreciate the heads-up every month for payment. I really appreciated how you went above and beyond to help my son get his car started. I sincerely thank you for all you did.
Dave o | Overall ExperienceWas very happy with my experience and have already recommended your facility!!! Need more … You were full when they called!🤔
Steven L | Overall Experiencevery clean and dry storage. Great experience highly recommend.
TERRY M | Overall ExperienceVIP Storage is convenient, comparably priced and the staff are polite and courteous. We had a good experience for over ten years.
NANCY O | Overall ExperienceClean out unit on the 10/23/21
RANDALL L | Overall ExperienceThey were very friendly, they helped me out when I needed a unit just for a few weeks. Nice place. Easy to get to and easy to maneuver around the lot with a trailer.
GARY C | Overall ExperienceI am selling the camper as to the reason for the move. Carla is a wonderful asset to your business. She is both helpful and courteous. The only complaint I have is the neighbors dead trees and fear wind will cause them to come down on my camper. Other than that .. thank you ! Dixie Sorenson
Dixie S | Overall ExperienceVery clean. Friendly management.
Jessica h | ReservationDidn't move anything in ended up not getting a storage building. VIP didn't have any after all
Michael C | ReservationFriendly staff and secure storage.
BETH K | Overall ExperienceI had my storage unit about 2 years. I never had any issues with it, I could bring things or take things as I needed. It was very accessible! Would highly recommend this facility!
TRACY A | Overall ExperienceWe were very pleased with our experience renting from this storage facility. They were very accommodating on taking time to meet with us to rent, it was clean, easily accessible and very well lite.
Mary K | Overall ExperienceWas a good experience.
SHAWN H | Overall ExperienceNo problems at all with this facility. I rented a unit for 2 years. Well lit outside and well maintained exterior and driveway.
ESTHER G | Overall ExperienceVery nice units.
CHERYL L | Overall ExperienceFair price, friendly people , easy accessibility
CHRISTOPHER R | Overall ExperienceStaff always answered phone calls and were extremely responsive. I rented 2 units. They were both new, clean and dry.
Shawn M | Overall ExperienceI chose the wrong size as it was too small, but Carla was very nice.
Privacy R | First Impressions