Extremely pleased with the cleanliness and security of the facility, and the staff were very professional and helpful. I would highly recommend this facility. The only issue I found was access could be difficult, on occasion, due to the number of customers using the facility.
GARY G | Overall ExperienceSelf Storage Units in Coeur D'Alene, ID, 83814
U-Haul Storage of Coeur D' Alene
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Storage Customer Reviews
- 4.5 Average Customer Rating
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Upon getting my storage unit it started that my hours of access were from 5am to 10pm. Which was fine. I was given an access code to get into my unit and needed to sign out before leaving. Which was also fine. However...a week and a half before my next payment was due I went to my unit to put things in (since I am moving) and I had a second lock randomly put on my unit. I called the U Haul office and they stated to me that I needed to "Check out" a key to have access to my unit. Ummm.....excuse me?? I paid $150 a month and was not late on my payment or anything but still needed permission to access my unit. I NEVER received any kind of notice on this. Just them putting it on and now demanding that I give them my drivers license to get the key to get into my unit. AND I could only access my unit during their office hours. Which was way shorter than the hours I was told and still to the day I checked out it said I had. I will NEVER do any kind of storage from Uhaul again!! EXTREMELY NOT HAPPY WITH THIS FACILITY!!!!
Jennifer M | Overall ExperienceRenee and the whole crew were very knowledgeable and courteous and helpful at all times. I've been storing items there for over ten years, in business and personally. I've also rented trucks and trailers over the last ten years and the service was ALWAYS top notch. Thanks to everyone who works there, this is a facility where pride in work is obvious.
Matt C | Overall ExperienceYet to fully move in. Looking forward to storing at a secure facility.
Adaire N | Online Move InVery nice staff and clean facility. Nice inside storage unit.
Aaron S | Overall ExperienceEasy and fast online reservation. Easy access to climate controlled storage unit. Facility was clean and well maintained. Worth the extra money for the easy access, security and fast reservation online.
Kaitlin T | Online Move InRenee was very helpful
SHARI S | First ImpressionsThis is my go to place for all things moving and storage!!
kelli a | First ImpressionsBest storage facility I have ever utilized. Staff are super helpful, albeit very busy. I recommend the Appleway U-Haul to friends all the time. - Linda J.
Linda J | Overall ExperienceAbsolutely the best customer service and the cleanest U-Haul facility I have ever used. Thoroughly enjoyed working with the staff; especially the branch manager. She was top notch!
Brad a | Overall ExperienceThis particular sight is the cleanest I've seen....so when I need help....I go straight to them. Vickey in Idaho
Vickey A | Overall ExperienceWe moved out as we have moved from the area. We would use uhaul again as we had a good experience. Thanks!
Ariana D | Overall ExperienceI'd also be lost in a hurry without U-haul's extra goodies & equipment to buy inside. It's a terrific place & a safe place too!
Vickey A | First ImpressionsNot affordable
Gary B | Overall ExperienceI had the storage unit for years. Great experience with staff help and the front desk. Thank you all and happy holidays!
DENISE S | Overall Experience