This location needs a little more staff, they are so nice.
jane frankel | Overall ExperienceSelf Storage Units in Raleigh, NC, 27615
U-Haul Moving & Storage of Millbrook
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Storage Customer Reviews
- 4.5 Average Customer Rating
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Jazmyn Howard and the entire team at UHaul were a pleasure to work with. The facilities were in excellent condition. We would definitely use this for storage needs in the future!
andrea wise | Overall ExperienceStaff was always friendly and helpful.
william mauser | Overall ExperienceYour storage rental prices have increased drastically to absurd levels. I believe that my monthly rental rate had at least doubled from the time I first started leasing the smallest 5x5 storage unit(July 2021) at $35 per month,which in 2 years increased to $70 by November of 2023 . It is an insult to my intelligence that you would think I’d want to continue to rent that small of storage place at that price.Plus , I thought I was treated very rudely by your store office staff in just trying to exchange one of your moving boxes when it was found to be damaged after a purchase. You have earned nothing but bad “word of mouth” from me as far as storage rental services goes. I vacated my space away to a lower priced competitor just yesterday (1/11/24) and I am so relieved to be done with UHaul price extortion now.
Chris Wachter | Overall ExperienceNice carts for loading and unloading.
Ana Cuomo | First ImpressionsJasmine & Tierra are the best definitely helped me out and worked with me when they didn’t have toooo !!!
Trinity Linebarger | Overall ExperienceThe staff was very nice, and cool people
Jonathan Richardson | First ImpressionsThank you so much for help and friendlness
CAROLYN TAYLOR | First ImpressionsThe team on duty did an outstanding job in ensuring the arrival, rental and overall process ran smooth. I appreciate the cleanliness and attention to detail in the move-in process
Marcus Bass | First ImpressionsThe people here were very rude. The customer service was awful
Dhyanna Neal | Overall ExperienceToo much delays and need to work on you system. "Way to order" and waiting time specially why time already started
PATRICK BADIBANGA | First ImpressionsThe manager was rude and unprofessional . This was the worst experience... some of my belongings were damaged.. items got wet.....my list could go on and on. Please rent a storage somewhere else. Not saying all Uhaul's are this way but this location in Raleigh off of Millbrook is the worst.
latasha alston | Overall ExperienceWould really like access to cameras for periodic monitoring of my storage units. Monitoring would make it feel more secure and would be more likely to keep the units longer. Was difficult to keep the overhead lights on near my units, lack of working motion detection in that area. The staff was very helpful.
william mauser | First ImpressionsThank you so much 😊
REGINALD SHEPPARD | Overall ExperienceI LOVE JAZMINE and her staff. Everyone here is so patient and keep! This place is Rhe Best! V.
Valena Valentine | Overall Experience2 things. I moved out on the 19th of August. The other thing, the gates were not unlocked My movers had to wait for someone to take the locks off the big door. They could have charged me extra because of the delay in unlocking the gate.
Linda Cornelous-Fisher | Overall Experience