My unit was broken into once a few years ago, and the boxes and stuff were piled around, which was a bit messy. I couldn't go deep into the unit to check things in detail. After that, the U-haul lock was replaced. However, when I opened the storage locker recently -- while the lock was intact -- several items including two solid wood cupboards disappeared without a trace. I must say "What the heck!" It doesn't matter because the reason I opened the locker was to plan a removal of everything and end my clientship. The rental fee increase twice a year and it has become unaffordable. I am glad I moved out, ending an era of money waste.
CHUNG Y | Overall ExperienceSelf Storage Units in Richmond, BC, V6X3M3
U-Haul Moving & Storage of Richmond
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Please call or visit us to inquire about additional inventory at the location or try one of the other nearby locations below.
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The Vault Valet Storage
1051 Eburne Pl, Richmond, BC V6V2Y7 View Available Units1.5 miles from this location -
U-Haul Moving & Storage at SE Marine Dr
1070 SE Marine Dr, Vancouver, BC V5X2V4 View Available Units2.2 miles from this location -
Burnaby South Self Storage Ltd
103-8678 Greenall Ave, Burnaby, BC V5J3M6 View Available Units
(U-Haul Neighborhood Dealer)4.3 miles from this location -
Guardian Storage
161 W 7th Ave (Back Alley Entrance), Vancouver, BC V5Y1L8 View Available Units
(U-Haul Neighborhood Dealer)5.8 miles from this location
Other U-Haul Services
Storage Customer Reviews
- 4.0 Average Customer Rating
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My family & I have used U-Haul vehicles for moving numerous times previously & found their service great. Now, by using their facility for storage is not a concern for me.
Premila B | First ImpressionsGreat location! and Staff is amazing and very helpful!!
georgina C | Overall ExperienceI been there for over 10 years. Richmond U-Haul staff is very helpful and kind. I get all my rental vehicles from them. I would highly recommend this location to other friends and family. Great manager Bryann.
SOPHANN M | Overall ExperienceI may need a bigger or 2 storages.
Terry W | First Impressionswe are well satisfied. staff are good, helpful and friendly, we will surely recommend it to a friend who needs storage. thank you so much
daisy p | Overall ExperienceGreat staff, good location and well kept.
Robert J | Overall ExperienceEveryone is so very friendly and helpful.
Robert J | First ImpressionsEverything was great!
Rod W | Overall ExperienceUnfortunately we were overcharged for a truck rental, and a dolly that was returned We needed to stop payment The issue was never rectified We were told that our items would be auctioned off. So as far as we know all our stuff is gone and the issues was never resolved.
ryan j | Overall ExperienceThanks to Manu, Lynn (retired), and the rest of the staff for their service through the years.
Gabrial p | Overall ExperienceEveryone was kind and accommodating. I received calls back when requested and was allowed an extra day to move out which made all the difference. Thank you!
Olivia P | Overall Experience