Wait time for service at counter was too long. Not enough people working.
Jesse Yerger | Overall ExperienceSelf Storage Units in Shillington, PA, 19607
U-Haul Moving & Storage of Shillington
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Available Units (All Sizes are Approximate)
What Is Online Move-In / Rent Now?
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Budget Store and Lock - Shillington
2251 Lancaster Pike, Shillington, PA 19607 View Available Units0.7 miles from this location -
U-Haul Moving & Storage of Reading
1647 N 5th St, Reading, PA 19601 View Available Units5.4 miles from this location -
U-Haul Storage at George Field
1910 5th St, Reading, PA 19605 View Available Units5.5 miles from this location -
Budget Store & Lock
19 Broadmoor Blvd, Douglassville, PA 19518 View Available Units
(U-Haul Neighborhood Dealer)15.9 miles from this location
Storage Customer Reviews
- 4.5 Average Customer Rating
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The associate Amber Garcia..was very helpful she made sure I got all the services I needed..
hilda sanchez | First ImpressionsChris was very helpful with the storage shed and the hooking and unhooking of the trailer
Albert Myers | First ImpressionsChris was exceptionally helpful in answering my questions.
Daniel Kossik | First ImpressionsI think the bigger storage units should be on the first floor. Just that you are putting more items in them then a smaller unit.
MARY MOUNTZ | First ImpressionsTook forever to check me in
Shawn Mccafferty | First ImpressionsVery nice storage facility
ANDREW KISSLING | Overall ExperienceWent a hole mouth not about to pick up or drop off.
Jose DeJesus Perez | First ImpressionsThe staff member went above and beyond but had no support from the Uhaul system from start to finish. The system let him rent us an available storage unit but when we arrived at the unit it was padlocked and actually not available for move in. The staff member immediately called his manager and then corporate Uhaul to see what could be done and if there was an available unit close by. Neither were helpful to him and ultimately for us. This staff member deserves better working conditions, he truly went above and beyond to correct a situation that should not have happened in the first place. We lost over an hour of precious moving time to this situation. We now have our daughter's entire apartment crammed into our home, still trying to organize that disaster. We have been moving our college age and young adult kids with Uhaul for years. This was probably the last time though.
JEFFREY BITTNER | Overall ExperienceThe staff are welcoming and helpful throughout the process of getting moving services.
Ashley Rodriguez | First ImpressionsI made an online reservation and had a terrible time with the staff trying to find my reservation and unit. I waited over an hour for them to figure out which unit was mine and they forgot to add my insurance to the unit. Staff was friendly and helpful, yet poorly informed on their system and how to best assist customer
William Enright | First ImpressionsThe GM at this location is amazing. He has always helped us and went above and beyond to fix an issue from another store even know it didn’t benefit him directly. Customer service is great with Chris Moyer.
Michael Stewart | Overall ExperienceThe Gentleman Noah that was working was extremely helpful.
Colleen Conrad | First ImpressionsI was in shock when I saw the space to store my objects and the size was no bigger then my closest for over $85 a month. This just isn’t right. I have to cancel my space and look for another storage location which has caused a big inconvenience to my mom as I have been holding her stuff and paying for a Uhaul because I can’t find storage. I am so upset about this. I’m sorry, but I would not recommend Uhaul for storage units per the space for the price they require.
Yolande Byrd | Online Move InThe staff was unfriendly. Wait time was long. Dead mice and mice poop all over my stuff
nina fiorentino | Overall ExperienceGreat location and staff
david balestra | Overall ExperienceThey keep it clean and a very friendly crew. They know what they are doing.
CYNTHIA LYNCH | First Impressions