The worst customer service I ever dealt with in my life. You can't get anyone on phone at Wilkes Barre store ever and when you finally do they are rude and ignorant. Dealing with Wilkes Barre U-Haul was an absolute nightmare and will warn anyone about using them
George M | Overall ExperienceSelf Storage Units in Wilkes-Barre, PA, 18702
U-Haul Storage of Wilkes-Barre
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
Drive Up Storage
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![Example storage unit layout]()
Small | 5' x 5' x 8'
Miscellaneous Storage
Size Guide- Rate:
-
$64.95
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
- Rate:
- $64.95 Per Month
2 Units Left!
Rent Now to Secure Your Room! -
![Example storage unit layout]()
Small | 5' x 10' x 8'
1-2 Bedroom Home
Size Guide- Rate:
-
$89.95
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
- Rate:
- $89.95 Per Month
-
![Example storage unit layout]()
Medium | 5' x 15' x 8'
1-2 Bedroom Home
Size Guide- Rate:
-
$104.95
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
- Rate:
- $104.95 Per Month
1 Unit Left!
Rent Now to Secure Your Room! -
![Example storage unit layout]()
Medium | 10' x 10' x 8'
2-3 Bedroom Home
Size Guide- Rate:
-
$139.95
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
- Rate:
- $139.95 Per Month
-
![Example storage unit layout]()
Medium | 10' x 15' x 8'
2-3 Bedroom Home
Size Guide- Rate:
-
$174.95
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
- Rate:
- $174.95 Per Month
-
![Example storage unit layout]()
Large | 10' x 20' x 8'
4 Bedroom Home or larger
Size Guide- Rate:
-
$189.95
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
- Rate:
- $189.95 Per Month
2 Units Left!
Rent Now to Secure Your Room! -
![Example storage unit layout]()
Large | 10' x 30' x 8'
4 Bedroom Home or larger
Size Guide- Rate:
-
$219.95
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
- Rate:
- $219.95 Per Month
1 Unit Left!
Rent Now to Secure Your Room!
Sustainable Drive Up Storage
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![Example storage unit layout]()
Medium | 7' x 16.5' x 6.5'
2-3 Bedroom Home
- Rate:
-
$154.95
Per Month
- Vanbody
- Outside Level
Free Lock with
Rent Now
($11.95 value)- Rate:
- $154.95 Per Month
1 Unit Left!
Rent Now to Secure Your Room!
-
![Example storage unit layout]()
Large | 7' x 23.5' x 6.5'
2-3 Bedroom Home
- Rate:
-
$174.95
Per Month
- Vanbody
- Outside Level
Free Lock with
Rent Now
($11.95 value)- Rate:
- $174.95 Per Month
1 Unit Left!
Rent Now to Secure Your Room!
What Is Online Move-In / Rent Now?
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U-Haul Moving & Storage of Wilkes-Barre
231 Mundy St, Wilkes-Barre, PA 18702 View Available Units0.4 miles from this location -
Wilkes Barre City Self Storage LLC
421 N Pennsylvania Ave, Wilkes-Barre, PA 18702 View Available Units
(U-Haul Neighborhood Dealer)0.8 miles from this location -
U-Haul Moving & Storage of Kingston
714-716 Wyoming Ave, Kingston, PA 18704 View Available Units2.6 miles from this location -
U-Haul Storage of Swoyersville
207 Simpson St, Swoyersville, PA 18704 View Available Units3.2 miles from this location
Other U-Haul Services
Storage Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The staff as a whole were very disrespectful they didn't even inform me that the storage unit was off site until I cashed out.whoever put those people in a customer service position should reconsider because they are a liability for a healthy business
Ted R | First Impressions24/7 self service even with signs all over saying 24/7 self service but I went there tonight at 10 and it was closed the only reason I payed for that one was for 24/7 service
Hayli M | First ImpressionsEmployees were great and very understanding of my needs. Very polite.
ANNA D | Overall ExperienceTHE STORAGE FACILITY WAS QUITE SECURE REQUIRING A PASSCODE TO ENTER. ONCE IN, IT WAS WELL LIT AND LOCKED. AT END i WAS ALLOWED TO KEEP THE LOCK AND AVOID A TRIP TO RETURN IT.
YOLANDA O | Overall ExperienceSmaller than I expected 😭yet I don’t really know my measurements by memory but it worked.
Yareli M | First ImpressionsThe storage area has no toilet facility.They lie and say it is out of order for ever.
Modousarjo S | Overall ExperienceLove the 24-hour access. Hate that the team at the local rental facility can not check tenants out and that the online process is just an initial notice, despite the photos taken and shared. No contact is a big plus.
Eddie W | Overall ExperienceThank you once again for your kindness understanding of my situation helpfulness, it was nice to see great customer service!
ERIC H | First ImpressionsParking lot at store was pretty congested. Pulled off to the side with my work truck. (Ram 5500 mechanic truck). Walk into store. Get an attitude, before they can help me I have to move truck. Parking around other side of building. Go outside, trailers in way etc. pull up in tight spot in front of building. Then it seemed like a bother for the two guys working. The girl was busy doing he stuff. ( No issue with her). Had reservation for storage unit. Pay , get paperwork and leave. Go to unit, open door see oil stains all over floor. ( not a big deal but). Take pictures, return to store. Same 2 guys. Explain that there is oil stains on floor. Well that all we have. Said I don’t necessarily have an issue with it and just wanted it noted that is was there prior to my use. Said they would not that on rental. Not sure if they actually did.
Matthew M | First Impressions