It was three years that I was with U-Haul and never had a problem except the price kept going up other that Thank you U-Haul for everything.
Susan M. | Overall ExperienceSelf Storage Units in Fayetteville, NC, 28303
U-Haul Moving & Storage at Bragg Blvd
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
Drive Up Storage
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Small | 5' x 10' x 6'
1-2 Bedroom Home
Size Guide- Rate:
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$99.95
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
- Rate:
- $99.95 Per Month
2 Units Left!
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Medium | 10' x 10' x 6'
2-3 Bedroom Home
Size Guide- Rate:
-
$144.95
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
- Rate:
- $144.95 Per Month
Sustainable Drive Up Storage
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Large | 7.3' x 23.5' x 6.8'
2-3 Bedroom Home
- Rate:
-
$189.95
Per Month
- Vanbody
- 1st Floor
- Outside Level
- No Climate
Free Lock with
Rent Now
($11.95 value)- Rate:
- $189.95 Per Month
U-Box® Containers for Moving and Storage
We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Box containers.
What Is Online Move-In / Rent Now?
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Storage Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Great great great all the way around
Pamela s. | Overall ExperienceGreat service. Easy to operate. Storages are secure and hauling equipment is reliable and affordable.
Fredrick S. | Overall ExperienceJust wish I could’ve had just one more week so my stuff wouldn’t get auctions while being down on my luck
Rosezett J. | Overall ExperienceThank you Kim
Samantha G. | Overall ExperienceManager Kim was Always nice & willing to cooperate.
RIMICA G. | Overall ExperienceThe manager at this location is not nice at all.
PAMELA D. | Overall ExperienceThe staff very friendly love love Lori SHES very kind and helpful. And I don’t know the young man name that helped me he was a BIGG help as well and he drives the Grey Jeep he’s a sweet heart . Thanks to the two of them
Tasha W. | First ImpressionsKim was awesome
WAYNE S. | Overall ExperienceThe staff and manager was excellent with great service.
THOMAS R. | First ImpressionsWorst uhaul storage I have ever used. Moved my stuff to another facility.
Christine D. | Overall ExperienceIt was the worst ever i was in the hospital from having surgery and had proof and told them them and they auctioned my stuff off they told me i was good and still did it
Charlene J. | Overall ExperienceLost a lot when the units flooded, but that was not uhauls fault
julia j. | Overall ExperienceI recently made a trip from Texas to North Carolina, after 14 years, to finally get my keepsakes out of storage and clean out the storage unit. My entire 3 bedroom house was contained in this storage unit, and I was extremely excited to finally go through these old memories, or so I thought. Upon arrival, I found that my lock has been cut and my unit has been moved. That was problem number 1, why was my unit moved? Finally, after speaking to management and explaining that I shouldn't be charged for the lock and key when I have my key on me, and the lock was cut without my knowledge, and without me present, the management allowed me to move forward without paying for that lock. Now, the maintenance man drilled out the lock, and I rolled up the unit door. At which point, my jaw dropped. My entire 3 bedroom house was dwindled down to a few boxes on one of the walls, a few trash bags, and a couple pieces of broken furniture. Everything else was gone! My beds, Livingroom sets, dining sets, 3 bedroom sets, most of my boxes of stuff; everything was gone. I immediately contacted the management and was met with even more questions. Nobody seemed to have any answers. As management went over the situation, I started looking at what I had left. As I opened boxes, I found mold, mildew, and rat/mouse infestations in the remaining boxes. Out of my storage unit, I was able to scrape together less than one medium sized tote of stuff to take home with me. This included about a quarter of my service awards, one class A jacked with ribbons, half of my baseball cards I had as a child, and maybe 20 of my 500-1000 pictures. Everything else was destroyed. Management got back to me while at the unit. Apparently there was a hurricane that went through in 2016, and my unit was underwater. They moved my unit and threw away everything that was wet. The unit was essentially a total loss. I have been paying for this unit for 14 years. Why couldn't they tell me that my unit was underwater and everything was destroyed? UHauls answer to this? We tried to contact you. Really!?!?! You sure have the ability to send me a bill, verify I paid it, and call when payments are going up, but you can't contact me to tell me everything in my unit has been destroyed by a hurricane?!?!?!?! REALLY!!!!! Anyway, I continued to pay the bill thinking everything was fine with my unit for an additional 7 years. Afterall, what I don't know keeps them getting paid for the unit. What did management tell me? I need to submit an insurance claim, and they will need an itemized list of everything destroyed. How am I supposed to produce an itemized list of everything in that storage unit when it was an entire 3 bedroom house, especially trying to remember 14 years ago, and they 95% of it away without my knowledge? Now, the insurance garbage I have been dealing with. I tried to contact the insurance carrier for Uhaul , the one that handles the claims, and literally never heard anything. Nobody answered the phone, nobody emailed me, nobody returned the call. I left voicemail after voicemail, and no replies. I tried for weeks to no end, and finally gave up. I guess the way insurance claims work is if nobody answers the phone, I guess my claim cannot be submitted. No submitted claim means no refund for 14 years (7 minimal) and repayment of the furnishings for an entire 3 bedroom house. To answer your question, "Please rate your overall experience storing with U-Haul?" I wouldn't do business with Uhaul if they literally got on their knees and begged me. The audacity to send me that question, after my experience, Uhaul should be absolutely ashamed.
JOSEPH LEE P. | Overall Experience