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antonio aresta | Overall ExperienceSelf Storage Units in Hamilton, ON, L8W3N6
U-Haul Moving & Storage of Hamilton
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U-Haul Moving & Storage at Upper Wellington
524 Upper Wellington, Hamilton, ON L9A3P5 View Available Units3.7 miles from this location -
U-Haul Moving & Storage of Stoney Creek
130 Upper Centennial Pkwy, Stoney Creek, ON L8J2T7 View Available Units3.7 miles from this location -
U-Haul Moving & Storage at Barton St
2275 Barton St E, Hamilton, ON L8E2W8 View Available Units5.1 miles from this location -
U-Haul Moving & Storage of Aldershot
419 Plains Rd E, Burlington, ON L7T2C9 View Available Units8.8 miles from this location
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Storage Customer Reviews
- 4.0 Average Customer Rating
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The rating is due to the excellence staff and how they problem solved. But when I arrived there was no Internet and had to wait quite a while for them to access my booking. I don’t understand why you don’t have things backed up on paper or accessible when there’s no Internet. And secondly the unit that I rented was not actually available. So they had to problem solve to make sure I actually had space to store my stuff U-Haul also didn’t have the truck that I rented at the location that I rented it at. U-Haul really needs to get its act together. And not the employees who work in the offices but the head office
Alexis Fletcher | First ImpressionsIf my name and unit number are not revealed to this store Manager, I will say that she is rude and unprofessional and disrespectful. I think that the final staw- aside from the ongoing financial strain- for me to finally move my staff out was the incessant emails about updating my address (why? My bill was paid every month for 3 years) but really it was the woman Cayuaga. She is a monster.
WILLIAMMARK B HEFFERTON | Overall ExperienceOverall the staff could just run the place better. 1 question I said no to because it really should have been 2 questions. Clean? Yeah clean enough, but well maintained? Not so much in my opinion. Many times when trying to access my unit the sliding doors closest to it were locked and i had to go around and get a staff member to unlock it. Most recently the exit gate near my indoor locker has been blocked off with pylons for some reason and many uhaul vehicles were left parked in the area, so i had to reverse my vehicle down the aisle so that i could get back out through the entrance. Im not a fan of the regular aggressive almost monthly price increases, it was getting too expensive and not worth it. When i was first looking at getting a locker, the staff told me i could reserve one for the night while i discussed it with my wife, then the next day when i went to sign up it had been sold to someone else and i was told they cant hold them, so i lost the locker i supposedly had reserved. A little more tlc from the staff could make the difference between mediocre and great. Oh and one more thing... all the little sharp screws sticking out of the wall of the storage locker might be a safety concern to think about.
Stephen Melnyk | Overall ExperienceRates are revised after the Contract signed.
naveed ashraf | Overall ExperienceUnable to pay via credit card without calling each month. Very frustrating. Also, this location charged me a late fee even though I had moved out a week earlier and they confirmed. Staff were never around when I was there and needed help.
Kale Boehmer | Overall ExperienceOnly problem I have was it’s cost. Very expensive for the smallest locker you have! 129$ that’s just crazy, I could have got it cheaper elsewhere. Maybe price match should be an option Over all very nice service, the young lad who helped me was very charming and helpful
Margaret Bissonette | Overall ExperienceIt was good for what I had in storage even though it was for 2 months
Paul nesbitt | Overall ExperienceStaff and facility was good; however, the 7' x 10' x 8' Interior 2nd floor storage locker reserved 2 weeks prior to move in date was not available (over booked facility?) Forced to rent larger more expensive 10' x 15' x 8' outdoor unit that I didn't want? Poor on-line reservation system.
Scott Reitsma | First ImpressionsWe were very satisfied with the service provided and would definitely recommend this U-haul location to family and friends.
emanuel vigario | Overall ExperienceStaff was very nice. Everything was easy.
tram anh chau | Overall ExperienceWe were told that the storage was 5x12 it was not we measured it and it was 4ft 5 inches x 11ft 3.5 inches this is false onformation and we are not in getting for what we were told. We were not happy about this.
marisa mannarino | First ImpressionsI never give an excellent rating, I was quite pleased.
Peter Atkinson | Overall Experience