My access card did not work so I had to call or go in the office to ask them to open/ close the gate as I cleared out my unit! The guys inside would forget leaving me standing in the cold waiting, went inside and they were sitting there eating brownies, they forgot I called to open the gate! I ask for a remote but they did not know how to program one. My unit had been broken into and they did nothing about it!
Sherry Tetlow | Overall ExperienceSelf Storage Units in Independence, MO, 64050
U-Haul Moving & Storage at Hwy 24 E
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Storage Customer Reviews
- 4.5 Average Customer Rating
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Super friendly and helpful. Thank you for the great experience.
Tami Kehler | Overall ExperienceThe people who work there are awesome they helped me when I got there I needed a bigger storage they had no problem getting that for me
TINA MARINO | Online Move InIt's just that I had just got to mix up on my paperwork and I was scared to death I'd lost my stuff but we got it straightened out and may God bless thank you in Jesus holy name amen thank you Mr Holloway for helping me ❤️
GEORGIA KIMMEL | First ImpressionsWe love working with Frank!! He was very kind and helpful. Answered all of our questions and made sure we understood everything and how everything works! Thank you Frank!
sei Fitu | First ImpressionsEveryone on staff was helpful in making rental arrangements that fit my needs. Thanks!
KathleenSusan Ferguson | First ImpressionsEveryone from general manager frank down to the employees everyone was absolutely wonderful
Wendy Vunovich | First ImpressionsI love you guys
camille hinson | Overall Experience