Zachary S was very helpful and friendly. Everything was great.
Reta Jackson | First ImpressionsSelf Storage Units in Indianapolis, IN, 46250
U-Haul Moving & Storage of Castleton
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Storage Customer Reviews
- 4.0 Average Customer Rating
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Staff was very different., phone related calls were good., the staff in store were different than any encounter ever! I was told not to be on my phone while completing my transaction which was correct ✅ but when there phone rang they the took call. Not professional., those I dealt with were like no other
wanda leffall | Overall ExperienceThank you
Russell Adams | Overall ExperienceTeam here was very friendly and professional.
Rahmel Freeman | First ImpressionsI paid extra to have access to a dumpster and was only throwing away cardboard boxes once a week I was verbally harassed each time o used the dumpster. I explained each time I paid extra for the dumpster and was only throwing away cardboard I addition to that debris and vehicles are constantly in front of my unit and I had to wait or ask people to move to get in my unit These were employees of Uhaul each time
David Runfola | Overall ExperienceWonderful service! The staff was incredibly helpful in assisting my daughter n I with all our storage needs! Everyone went above and beyond to accommodate us during stressful times! Plenty of space and trucks available! Thank you for making our experience great!
HEIDI OHARA | Overall ExperienceI did not approve of the move out not sure who did that to me I want my refund $45.00 for the rest of the moth next time be more professional when who ever called and said to do that tell them to call me first
Elizabeth Cross | Overall ExperienceMy comment is: I never moved-out. I have ALWAYS, had a Storage unit w/U-Haul over 5+ years. Therefore, there was a "MISTAKE",on my Accout, whereas, I "NEVER MOVED OUT"!.So, Please make 🙏 the correction on my Account, whereas, I paid my account one or two months ahead 😀. Thanks! Sincerely, Mr. JOHN W DANIELS, JR.
John DANIELS | First ImpressionsI moved to the Indianapolis area from South Carolina, only to find out my apartment was not ready, well I had a uhaul truck with all my belongings nowhere to unload and nowhere to sleep. I drove around Indy trying to figure out a solution, with no extra funds for lodging this facility allowed me to move my entire house into A temporary storage unit.staff treated us as if we were royalty.In today’s world it’s sorta unusual that your fellow man shows empathy towards someone else’s problem I truly thank the ENTIRE STAFF for all they’ve done
Clifton spells | First Impressions