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linda c | Overall ExperienceSelf Storage Units in Rockville Centre, NY, 11570
U-Haul Moving & Storage of Rockville
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Storage Customer Reviews
- 4.0 Average Customer Rating
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Everything was nice and smooth, staff is very professional and friendly.
Kelvin S | First ImpressionsMs. Reese was very helpful when asking questions about the location and assisting to my needs. I will be here as long as I need storage. Move in was very easy and clean.
JENI D | Online Move InThe staff at the RVC location deserve high praise. We have not had much communication with the RVC staff for the past two years but we have in just the past two weeks. We could not be more pleased with the friendliness and willingness to help. They have made our experience a pleasant one. A huge thank you to them.
greg f | Overall ExperienceI am confident in doing further business with this facility 😊
Kimberli N | Overall ExperienceI felt unsafe in the elevator. Also, the lighting was poor and nonexistent in the unit. Trying to work in the dark was a real struggle.
Dorrett M | Overall ExperienceReese and her staff are lovely!
Shanice B | Overall ExperienceSo helpful/ made storage process so easy! Thank you!
Lisa C | First ImpressionsReese was Amazing she was very courteous and very knowledgeable she is truly an asset to Uhaul. I would give Reese and her staff hands down a perfect 10 .
RUBY D | First ImpressionsJust one complaint: The elevator is an old-style service elevator requiring the outer steel door and the inner steel gate to be opened to enter and closed to move the elevator and the reverse to leave the elevator. The outer steel door is especially cumbersome to operate. The elevator alone would cause me to recommend a newer public storage facility to my friends. I want to emphasize that the staff are EXCELLENT. However, there are too few of them since U-HAUL expects customers to rent, sign in, and sign out by the Internet on our phones while being present at U-HAUL so we could take pictures of our storage facility/rental vehicle. Pictures is a good idea. I am not complaining about that.
Leslie G | Overall ExperienceParking was always a problem. I was challenged every time I tried to park in the lot by employees. And the elevator is outdated and almost dangerous. Would not recommend this storage facility with so many other newer more updated ones with real parking for customers
Gavin S | Overall Experience