The staff on Red Wolf were always friendly and helpful. BUT the app is the absolute WORST. I was moving from out of state and used it to reserve truck, etc but it kept Canceling my reservation! And when I arrived to get my truck and supplies, there was no reservation for me nor an appropriate storage room! I had to use another facility! Then, when I was moving from storage to my home, I went In Person to the local facility to reserve my truck. I got a call the next day telling me that the large truck I'd reserved wasn't going to be available until hours later so I'd have to take a small one instead. Because I'd hired movers, this was a big problem. I was MAD!! I don't feel at all comfortable referring anyone to use UHaul, especially using that app, which is a joke. This sure made a tough situation (moving) waaaayyyyy harder and more stressful! You need a complete makeover with that app. And explain to me why the truck I reserved wasn't available the next day....????? Not happy.....
DONNA BRIDGER | Overall ExperienceSelf Storage Units in Jonesboro, AR, 72401
U-Haul Moving & Storage of Jonesboro
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Storage Customer Reviews
- 4.0 Average Customer Rating
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Very helpful and friendly.
Angela Roby | First ImpressionsAll of the employees here were knowledgeable and friendly! Wonderful group! Keep up the good work!
April burrier | Overall ExperienceEverything was great and I will be back when I need yall again
RAYMOND RANDOLPH | First ImpressionsMs. Joyce was a jewel.
Carolyn Barnes | First ImpressionsWhen we arrived and asked where the unit was out of 4 people no one was exactly sure
Tommy Ellison | Online Move InVery friendly staff and excellent services.
Josh Searcy | Overall ExperienceVery friendly staff. They even gave us restaurant recommendations because we just moved to Jonesboro.
Josh Searcy | First ImpressionsThe starting and stopping of rental storage was easy. However every time I went into the store to get something the wait time was incredibly long.
Heather Tims | Overall ExperienceEverything went smoothly
Kathy Colbert | First ImpressionsThe guys at the store were super friendly and helpful!
ANNA CALDWELL | First Impressions