I'm absolutely impressed with the staff and the condition of the storage unit.
DAVID VANDERWYST | First ImpressionsSelf Storage Units in Kingsport, TN, 37660
U-Haul Moving & Storage of Kingsport
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Storage Customer Reviews
- 4.5 Average Customer Rating
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It's a really nice place and the best amenity was the large overhead inside loading bays. I've never seen that before in a Uhaul storage facility.
Eric Johnson | Overall Experienceupon arrival as I was checking in, I found that my reservation for a 10×15×10 was rented to someone else. The staff rented me a 10×10 and a 5× 10 for the same price as the original unit. I could do nothing but to accept the solution. Was I happy? No. I had no choice. Not sure if I would use your company again or recommend it to someone else.
linda pope | First ImpressionsVery well maintained, and very secure 🔐. With a security card and lock and alarms this is a very secure storage facility and very clean and friendly.
JEFFREY LILLY | Overall ExperienceI rented this during a move from NC to TN, we had snow weather the week before. When we arrived to the facility in TN they are snow plowed everything in the parking lot. I guess to make sure they could rent the trucks and trailers. But the rest of the parking lot and the walkways were still snow packed and icy. We was unloading a 15ft trailer and of course they gave us a unit that was the farthest away. With no side door available it took 6 hours with 4 people unloading it l. Completely ridiculous plus not to count how many times we fell and slipped because I don’t know why the facility didn’t care about the customers needing to get to the storage units they were paying for. Then the other bad experience was when the snow melted all the water was coming into my unit plus 2 other units, after waiting for 20 mins cause there was only one guy behind the counter as the other workers were out front smoking and talking in their phones I told him and he didn’t seem to care that water was seeping into units! I got my stuff out as quick as I could and went to another storage facility unfortunately.
JEREMY BRUNER | Overall ExperienceThe staff, Trevor, and then the young lady agent, who assisted me to actually do the contract. We’re extremely professional, friendly, courteous, and made the experience. Very smooth. I was very impressed with U-Haul staff. Thanks for being a great place to rent from.
Terry Bloemsma | First ImpressionsI cannot say enough about how friendly and accommodating the staff was! Having people and a safe place to store my things while I moved up north gave me such peace of mind in an otherwise stressful situation. Thank you Kingsport staff for going above and beyond!!!
GINNY HAWKINS | Overall ExperienceThe device here was outstanding then went up and being out standing I would tell everybody about u haul thank you for helping me out when I needed the help
Robert Monk | First ImpressionsStaff very friendly and helpful and building clean and nice.
Carolyn Hoard | First Impressions