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james H | Overall ExperienceSelf Storage Units in Montreal, QC, H3R2G8
U-Haul sur Jean-Talon Ouest - déménagement et entreposage
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Storage Customer Reviews
- 4.5 Average Customer Rating
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1st) You are more expensive then other storage companies, Even other uhauls. 2nd)When we recently changed account holders we gave you a new credit card # to charge our monthly fee, you didn't charge it and sent us late fee's then when I called to pay and wonder why it had been late someone from your office told me they didn't have any credit card info however when I was re reading the number to him he said oh yeah we have that one on file. But you never wanted to reimburse me the late charges even tho it was clearly your mistake.
Fibrenew W | Overall ExperienceThe staff who processed my rental were extremely helpful, informative, pleasant, and great in every way. They answered all my questions and were incredibly thorough and supportive. They really made my life easier and I appreciate that a lot!
KATHERINE E | First ImpressionsTout était parfait.
nadine b | Overall ExperienceIt was an excellent 3 years experience, thank you!
josephine c | Overall ExperienceThe manager Shaena Napoleon and Angela go out of their way to make you feel comfortable and that all your needs are met they make us feel like familly
Michel B | First ImpressionsAngela was extremely efficient, knowledgeable and courteous. She is definitely an asset to U-Haul at Jean Talon in Montreal.
luigi b | First ImpressionsAmit P was fabulous to deal with. She made it very easy for us to rent storage.
Alex M | Overall ExperienceShaéna and the team are very nice and helpfull
Rollande V | Overall ExperienceManager NO GOOD VERY RUDE
JEFFREY D | Overall ExperienceMy overall experience at UHaul was very poor. I have reserved a 10' storage unit as a part of my month of free storage when reserving a UHaul truck at the Jean-Talon location in Montreal. I had ensured my reservation was confirmed about 2 months before the move. When I got to the location, they told me that the general UHaul team and the Jean-Talon UHaul team were not in contact, so the reservation was never made in their system. So instead of the storage unit I reserved, I had 2 options: A) take a much smaller unit with them (as that was all that was available) or B) go much further in Laval and put my stuff in their storage unit. The staff overall was very nice and the facilities were adequate, but this obviously was not what I wanted. Would not recommend this to a friend.
Daniel S | Overall ExperienceI would like to emphasize the EXCEPTIONAL service from the staff at the Jean-Talon location. We rented trucks several times and this storage over the last year and she was oustanding in her performance with us.
Patrick H | Overall ExperienceStaff is very friendly, helpful and always pleasant. Excellent experience.
Traie P | Overall ExperienceFantastic customer service. Thank you
Timothy G | First Impressions