I love doing business with this facility and their staff!!
MARK H | Overall ExperienceSelf Storage Units in Lexington, KY, 40511
U-Haul Moving & Storage of Masterson Station
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
Indoor Storage
-
![Example storage unit layout]()
Small
5' x 6' x 10'Miscellaneous Storage
Size Guide- Rate:
-
$74.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rate:
- $74.95 Per Month
1 Unit Left!
Rent Now to Secure Your Room! -
![Example storage unit layout]()
Small
5' x 5' x 10'Miscellaneous Storage
Size Guide- Rate:
-
$74.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rate:
- $74.95 Per Month
-
![Example storage unit layout]()
Small
5' x 10' x 10'1-2 Bedroom Home
Size Guide- Rate:
-
$94.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
*Pole Inside Unit
- Rate:
- $94.95 Per Month
-
![Example storage unit layout]()
Small
5' x 10' x 10'1-2 Bedroom Home
Size Guide- Rate:
-
$104.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rate:
- $104.95 Per Month
-
![Example storage unit layout]()
Medium
10' x 8' x 10'1-2 Bedroom Home
Size Guide- Rate:
-
$134.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rate:
- $134.95 Per Month
2 Units Left!
Rent Now to Secure Your Room! -
![Example storage unit layout]()
Medium
10' x 10' x 10'2-3 Bedroom Home
Size Guide- Rate:
-
$164.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rate:
- $164.95 Per Month
-
![Example storage unit layout]()
Medium
10' x 15' x 10'2-3 Bedroom Home
Size Guide- Rate:
-
$209.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rate:
- $209.95 Per Month
1 Unit Left!
Rent Now to Secure Your Room!
What Is Online Move-In / Rent Now?
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Other U-Haul Services
Storage Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Friendly staff at this location. They are very helpful and accommodating to your needs. Loading and unloading process is super easy! The storage units are clean, well lit and climate controlled. Trucks are maintained and easy to handle. I will definitely recommend to my family and friends. A+ service.
Deniese W | Overall ExperienceVery friendly staff. Premises are clean and easy loading and unloading at the dock.
Deniese W | First ImpressionsAttendant was very helpful. Little confusing or unclear how you disarm alarm but other than that a great experience.
Marty H | Online Move InEveryone was just GREAT. Thank you.
STEVEN V | Overall ExperienceThe security keeps going off even though I unlocked and locked my locker correctly each time after following the instructions on the keypad (even though none of this process was explained or demonstrated to me). After talking with staff they said they were aware of the problem/issue and said that the security guy may have not programmed the lockers correctly. There was not talk of if this was going to be fixed/resolved or even if this had been escalated to be fixed, they did not seem to care. I told them that other people had come to me wondering if I had unlocked my locked correctly because the alarm would go off after disarming my locker and opening it. I demonstrated to other clients (not management) that I had. Uhaul associates told me to tell the customers to mind their own business instead of escalating this issue to programmers or maintenance workers. I also rented a Uhaul truck and the truck was dirty with debris inside the truck in which I had to clean out myself because I didn't want to deal with the incompetent staff from previous encounters.
Nathan B | Overall ExperienceI don't have a storage unit at all!!!!
Glenna J | Overall ExperienceThank you
Kerry B | Overall ExperienceBrooks and his team consistently go above and beynd. 10/10
From H | Overall ExperienceThe lady we dealt with before the manager came in was unpleasant. Once the manager came in he was very nice and very helpful.
Joshua A | First ImpressionsBrooks and everyone else always provided the best customer service anyone should expect. Always helpful and always polite. One of the best customer service experience that I have encountered. Thank you!
Monique B | Overall ExperienceThe Manager Brooks is very helpful and knowledgeable and he has helped more than once on my move into Lexington. Now he and his associate Alicia have been nothing less than very helpful in helping me secure a storage unit and help with the moving transition from my home to the storage unit.
Joymarie H | First ImpressionsStaff is always helpful and kind. Facility was clean, however I did find mouse feces in my storage..there shouldn't be any rodents in my storage I didn't have an infestation moving in wouldn't want one moving out.
JaSeana B | Overall ExperienceI never received my refund
sequila h | Overall ExperienceLove the people
VICTORIA H | First ImpressionsThe facility was Shay’s clean and the hours were convenient. The staff was super friendly and helpful. I would recommend this facility to anyone!
Carmen M | Overall ExperienceFrom the beginning the experience was awful. Every time I opened the door of my storage, the alarm would sound. Every single time. They did not set up my information correctly from the start. The staff is NOT friendly, they are aggressive and rude. This is the second time I use this location. The first time in 2021, a completely different experience. The first time I recommended this place to my family, my mother and a friend rented, and both of them are out. Three people in less than a month. The place is going down the hill due to this manager and his staff. The only person that is helpful and friendly is the man that is on the grounds at night. He is helpful, approachable, and kind.
Jose R | Overall ExperienceI would have kept our unit but you continued to raise prices every few months.
Lance W | Overall Experience