lift didn't operate were not given an entry card or code upon purchase of space No one was in the office by the storage units and it was only 4pm
tracy r | First ImpressionsSelf Storage Units in Santa Barbara, CA, 93110
U-Haul Storage of Santa Barbara
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Storage Customer Reviews
- 4.0 Average Customer Rating
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Staff rarely on site. Communication for on site issues was difficult.
jerry j | Overall ExperienceThe facility and buildings were dirty and cluttered with trash. The elevators were sub par and barely worked. There were empty beer cans and paraphernalia around the facility
Clayton S | First ImpressionsCustomer service need to explain more about the storage if we are new tithe place for example that we need to buy our lock we should up with all our stuff and they’re was no lock so I had to take back all my stuff
Jessica G | First ImpressionsRobbie was great. All the staff fantastic. Facilities were top notch, well lit, super easy.
Frank B | Overall Experience👍
ERICK R | First ImpressionsGreat service. great help. Great facility.
Frank B | First ImpressionsWhen I rented this unit, I was told it was on the ground floor, it was not. There was NEVER ELECTRICITY/lighting in my unit, I told the manager when I moved in, 1 1/2 years later, never had a light. there were termite droppings all over my boxes. Several times the elevator was not working properly.Often no one in the office or answering the phone.I do not recommend this storage facility.
kathleen b | Overall ExperienceEverybody was friendly and, daccelerate customer service. People are really nice. I really like them.😁😘😃😄🙃
gloria s | First ImpressionsThere was little space to park a truck to move equipment because some people we not moving things in and out of storage and were taking up space in the lot that could have been used by others. Not having lights in the units is a huge inconvenience.
Joseph D | First ImpressionsRay and Bobby were both very helpful with my move in.
Rosalio E | First ImpressionsManager is excellent
Stephen B | First Impressions