I rented a storage for one month. It was very easy to get that. Staff is always friendly, knowledgeable, and professional. Zero complaints, I forget my move in date but the girl over the phone helped me in pleasant manner. Thank you for your services.
Bharat Bhushan | Overall ExperienceSelf Storage Units in Kitchener, ON, N2C1X4
U-Haul Moving & Storage at Fairway Rd
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- 4.0 Average Customer Rating
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I have amazing expirence with this location and the staff. They were very nice and helpful. Thanks!
Milanka Bosnjak | Overall Experiencevery nice good
GURWINDER singh | Overall ExperienceI didn’t encounter any problems. It was very easy & everything went well!
THOMASINA FERRACCIOLI | Overall ExperienceI would have given a higher rate, but the unit we rented was having issues with water getting in from above, causing small sections of the ceiling to peal off. This is not a deal breaker because it could be repaired and cleaned up. Would I rent storage here again? Yes, not a problem. The staff here are excellent to work with. The maintenance person just needs to fix up that unit.
William Dines | Overall ExperienceMy only complaint is during the winter months there is always a patch of ice in front of entrance doors to the storage units. This is a dangerous amount of ice that needs to be managed better before someone gets seriously injured. It seemed to me that this ice accumulation is made worse by drainage from the roof of the building that drains in front of doorways as this was a problem for every entrance. It was so bad that whenever I needed to go to my unit during the winter months I would bring salt to spread out before trying to enter the building to avoid falling again because of the ice. I did say something to an employee a few years ago but nothing ever changed.
Tamie Coleman | Overall ExperienceOnline booking was not accurate with location in person,, unit was not as advertised in size and access. Double charged for unit (staff could not reimburse my money)after 3 different attempts at office still no money reimbursement for double charges. Told to come back when manager is there in 3 days Although staff was kind ,friendly and finally claimed to notice problem aswell. They could not explain or rectify problem.
art pollington | Overall ExperienceMy daughter made the arrangements for me
Donald Schut | First ImpressionsEveryone was friendly and helpful
Emilie Estrada | Overall ExperienceFor greater convenience should be 24/7 access. Some people may have businesses, schedules, emergencies that may require access at any time. Having said that, hours of access were reasonable for the most part.
ROBERT LOEWEN | Overall Experiencebiggest reason for leaving was go to cost.
Genny Amis | Overall ExperienceStaff was rude and they had a lack of communication among themselves.
MANDEEP BHULLAR | Overall Experience