I was very impressed with the cleanliness and the staff. Everyone was helpful!
MARY T | First ImpressionsSelf Storage Units in London, ON, N6E2T3
U-Haul Moving & Storage at Towerline Place
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Storage Customer Reviews
- 5.0 Average Customer Rating
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Please allow customers to dispose off simple trash like cardboard box pieces in the on-site trash bins. Was not allowed to use the trash bin for a couple of cardboard pieces by the on duty staff (Navjot).
Akil P | Overall ExperienceVery friendly and helpful I like dealing with them
Steve P | First ImpressionsVery helpful and accommodating staff
Keith M | First ImpressionsI believe if the facility has more employees it will work more easally. For sure the crew will not have to overworking. Thanks for your attention and time. When I need it I will be back. Regards
Rubens W | Overall ExperienceA very positive point about this location was access to a power plug inside the unit. But I recently received email from the Manager regarding discontinuing of the connection.
MAYURDHVAJSINH G | Overall Experienceall aspects from moving in to moving out were just so easy. access was no problem. almost like having a garage, just not at my home. lol
Patrick S | Overall ExperienceMy comments are not related to this facility but to my overall experience with U-Haul. Being out of town, I looked for a haul and storage close to where the move was. I booked wonderland south U-Haul and storage…however, in the fine print, was redirected to a storage facility on the opposite end of the city….which I did not realize until I went to pick up the cargo van. Unfortunately, where I was to,pick up the cargo van was closed and did not offer ride share….so off to the other end of the city I drove to the location that was open. Of course they did not have a cargo van available so went with a pickup truck instead. They did offer me a larger enclosed truck, however, I was not comfortable with the size in the downtown core. Not once has a rep called me to apologize or made any effort, aside from the booking guarantee rebate. We have now moved the items in storage to a closer location to where they need to be accessed from. Lesson learned about asking better questions when booking things from 6 hours away. Will definitely not be with U-Haul
Karen P | Overall ExperienceWe originally booked at the location on wonderland road….which is closed on Sundays and does not offer online pickup. Redirected to the other side of London. While my experience with this location was positive, my overall experience with the company was abysmal
Karen P | First ImpressionsThe staff were very helpful in planning the move and choosing boxes figuring out how to pack things. The Uhaul team made the whole experience of moving much easier. Thanks so much.
Margo C | Overall ExperienceThe person checking me in and then the person checking me out were awesome. Very professional and great customer service. I would recommend this location for sure! Thank you!
Karla D | Overall ExperienceThe employee who took care of me when I arrived was Raevwn. Raeven was efficient, polite and extra professional. After being assigned a storage room, I went to the room only to discover it was beside an incline on the driveway. Without any hesitation, she relocated me to a more convenient room. Raeven exceeded my expectations on Customer Service! I will definitely tell other people about U-Haul
liam m | First Impressionscaring responsive staff made everything very easy
Erin M | Overall ExperienceThank you Uhaul but l would recommend more parking space near the office otherwise a great job.
Bill W | Overall ExperienceThe staff was friendly and helpful, the experience was exceptional.
JEFFREY M | Overall ExperienceThe gentleman who assisted me was very professional and walked is through every step. I am incredibly pleased with their service!
Scott R | First Impressions