My sister passed & I had to move some of her things. The grieving process is difficult but this U-Haul experience helped everything run smoothly. Wendall the manager made sure I received a quick & easy to understand answer to my questions about my rental. He assured me the free month of storage would be free when I vacated the unit after 6 days. Leanne & Logan got me in & out quickly & easily. This team made things work as well as possible. I couldn't ask for anything more. Dirong this trying time this experience at U-Haul was better than I could have imagined.
MICHELLE H | Overall ExperienceSelf Storage Units in Longwood, FL, 32750
U-Haul Moving & Storage of Longwood
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- 4.5 Average Customer Rating
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Good experince with storage when neede. As well all staff were very nice and professional.
Michael V | Overall ExperienceGreat facility!
Robert s | Overall ExperienceI’m very grateful to this facility in a time I couldn’t see up they made sure my most precious things were ready for me when I was ready for them. I loved that the staff was interchangeable by location so it was like seeing an old friend in a different location. Everyone I dealt with was friendly and knowledgeable.
KENYA T | Overall ExperienceI was very impressed with the staff at the facility. They were courteous and helpful, always trying to make the move as trouble free as possible. It's not often you get customer service like that these days. They deserve special recognition 👏
CYNTHIA D | Overall ExperienceEveryone I spoke to was absolutely professional and personable. I was making a very complicated move that required some special arrangements that they accommodated very graciously. It's very unusual to be treated so well these days, so I hope you will pass on my heart felt thanks to them.
CYNTHIA D | First ImpressionsExcellent job!! I will recommend it 👌 thanks
AURA Z | Overall ExperienceWAS OVER CHARGED.. with storage room... was charged monthly fee of $212 plus.. when on sign in office the rates are 160--179... also.. some of my items are missing and items were chewed by mice or rats... very upset.. not only was I overcharged.. with the monthly rates some of my items were missing.. my lock was face down when i last left there and than the lock was faced up...someone was in my locker and items are missing... I want to be compensated... thankyou ...
JOE S | Overall ExperienceThe gentleman (all) have been sincerely caring and extremely helpful. Thank you
CRYSTAL F | Overall ExperienceGood place store your Goods and very nice guy that runs it recomend to anyone
Ronald K | Overall ExperienceMy stuff was in storage for 6 months, there was no food or anything of the sort in my unit, yet all of my stuff was covered in rat / mouse poop and pea. I had to clean everything I had in storage from top to bottom before I could even bring it inside where my kids were.
Robert C | Overall ExperienceLogan was an awesome help!
johnathan s | First ImpressionsThe young man that checked me in was extremely friendly and professional
CRYSTAL F | First ImpressionsRoy was very helpful and did everything he could to make my truck rental and move in a great experince! This young man was a 5 star kind of employee. I did find your website somewhat cumbersome to use.
Michael V | First Impressions