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Josh S | Overall ExperienceSelf Storage Units in Temple, TX, 76502
U-Haul Moving & Storage of Midway
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U-Haul Moving & Storage of South Temple
215 SW H K Dodgen Loop, Temple, TX 76502 View Available Units2.4 miles from this location -
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Storage Customer Reviews
- 4.5 Average Customer Rating
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Great location, staff and facility.
MIKE T | First ImpressionsNo issue to report. Very nice staff.
Richard W | Online Move InI don’t under stand why u guys don’t refund my money back my bill was do on 25 th and I paid 174 and move out 6 days later I don’t think that right I should only have to pay for 6 days
jackie h | Overall ExperienceI had a pretty rough move but the employees that I interacted with and called were very accommodating and made things so much easier for me. They went out of their way to double check things and make sure I had a clear understanding of everything. I'm very very grateful.
Chris S | First ImpressionsThe app glitched when i hit next steps after being sent my gate code, and it made actually getting into the building quite difficult as there are two separate pin pads, and i had no clue which one was supposed to be used, the building aren’t marked with what unit numbers are in each building, and there was no lock in my unit like it was stated on my app. I also found it odd that i did not have to put in a code to get in the gate, they were just open, the entire time i was at the facility. The office staff was nice, and provided me with a lock, but the girl who helped me with my check in, I don’t have a physical license and neeed to switch the reservation to my husband, didn’t really seem like she knew what she was doing. So i had to figure out how to do the check in online my self, with switching everything to my husbands name. Moving is hectic in its self, and just these few minor things made everything frustrating.
Christopher H | Online Move InThe main issue I have with this local Uhaul storage facility is that there was a major change in management in July 2023, some issues from the previous general manager affected my storage unit and I was never notified. A different lock was placed on my unit without me being notified until I was getting ready to empty the unit. The lady that helped me figure out what was going on was extremely helpful and I am very grateful for that. The other issue I have is that uhaul does not give a prorated refund if you close out your unit before your next billing cycle. So 3 days after the bill was auto paid, I closed out my unit and I’m out the money, but they can rent that unit again within that month for the same cost and will get double paid for the same time frame.
Shelly A | Overall ExperienceOnly this is the placement of the storage is very inconvenient. In order to get to it from the main office, you have to make a loop around the highway which equals to about 5 mile travel in car
Ricardo C | Overall ExperienceThis is the BEST place I have ever been! The customer service should have 10 stars as well as the entire experience! Thank you for exceeding all expectations of our rental and storage facilities! Excellent job!!
RICHARD S | Overall ExperienceGreat u-haul store. The staff are very accommodating, helpful, and attentive.
Erickson M | Overall ExperienceThe manager was very helpful with my needs. Very kind and welcoming.
alfonso g | First ImpressionsI have rented over 13 trailers in the last 3 years. This facility is the ONLY one that had a problem with “MY” truck. Seriously the only one- when I rented a 3rd trailer from here, this really special associate plugged a jumper to connect the trailer and truck- which blew my fuses. We switched fuses AND changed jumpers and still it was my truck- this location will NEvER touch my truck again!!! Hence why I’ve rented from 2 separate places to move our stuff out of here. The facilities served their purpose- but I personally found that some of the people are lacking the skills necessary to be successful. Specifically the guy who did this to my truck and then totally blamed the Make/model of my truck.
Sam M | Overall ExperienceAlthough it was raining and muddy with no lights for me to move in, I was able to get my furniture into storage container, I will just have to clean mud off, I may look into movers to help move into my house.
Cynthia B | Online Move InThis is the BEST place I have ever been to. The customer service is better than EXCELLENT! The equipment is in excellent condition! The entire experience was phenomenal! This Uhaul business needs 10 Stars!! Thank you for making our moving and storage needs such an easy and pleasant experience!!!
RICHARD S | First ImpressionsJD goes above and beyond to make sure you have everything you need! I would absolutely recommend this Uhaul storage facility to anyone!
Shannon V | First Impressions