The staff at the Uhaul on 61st and Lancaster Ave are very courteous, service oriented, and kind. They go out of their way to maintain a great customer service attitude even with difficult customers. They are very patient, accommodating, assuring that your items are safe. They take very good, great care of the facility and I cannot stress enough that they how their customer service and care is always on point no matter how they are feeling or may be going through. Thank you to them for their time and efforts old and new employees.
Danielle Garrett | Overall ExperienceSelf Storage Units in Philadelphia, PA, 19151
U-Haul Moving & Storage of Overbrook
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Storage Customer Reviews
- 4.0 Average Customer Rating
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The storage access hours could be a little longer. I know I can get 24 hours if I pay extra but I don't have that kind of money.
GAYLE MORRIS | First ImpressionsWe had a great experience renting our unit with this location.
tiesha wynn-coley | Overall ExperienceExtremelyyyyy slow
Jada Monroe | First ImpressionsGreat staffs and excellent service
ANGELLA COOPER | Overall ExperienceVery helpful staff
Ronald Brown | Overall ExperienceMs Cathy and her staff was very helpful and courteous.
Nateria Morrison | Overall ExperienceMs. Kathy was Great and all her StAFF mattress
Cierra Stinson | Overall ExperienceEach time going into the branch was disorganized and lengthy. Jordan the old GM has moved to another location and Kathy is clueless . I will not recommend or return .
Tiffini Fisher | Overall ExperienceVery good 👍👍
Orlando Roye | Overall ExperienceNo comment
delores randall | Overall ExperienceSome of the staff had no knowledge of the the polices and procedures. I checked out on the 7/19 two days before my next payment. The staff neglected to enter the information on the system and charged for another month. And had the nerve to assume I was still in the unit. Horrible still waiting for my refund! Staff needs re training
SYNITHA BROWN | Overall Experience