The lighting in the hallways should stay in the while there are customers in the building. A lot of times I would be in my un lit unit, and the hall lights would go off!
Robert G | Overall ExperienceSelf Storage Units in Fort Wayne, IN, 46825
U-Haul Moving & Storage at Glenbrook
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Please call or visit us to inquire about additional inventory at the location or try one of the other nearby locations below.
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U-Haul Moving & Storage of Downtown
808 E Washington Blvd, Fort Wayne, IN 46803 View Available Units3.0 miles from this location -
Van Wert Carts & More
883 N Washington St, Van Wert, OH 45891 View Available Units33.2 miles from this location -
A Team Storage Units LLC
620 E St Rd 120, P.O. Box 56, Fremont, IN 46737 View Available Units42.9 miles from this location -
Liberty Storage Ohio
130 Liberty Street, Fort Jennings, OH 45844 View Available Units45.7 miles from this location
Storage Customer Reviews
- 4.0 Average Customer Rating
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Very helpful and knowledgeable staff winter yard to help me and I thank him for all of his help
Vernell T | First ImpressionsExcellent overall with friendly and amazing service.
Kong S | Overall ExperienceThe staff are friendly and helpful in all the way through. I will recommend to friends and will use this business again in the future.
Kong S | Online Move InNo issues with the unit; it was very convenient and we always felt safe using it. The staff are friendly and helpful and we had a good experience!
Brittany O | Overall ExperienceVery friendly staff. Would definitely recommend to anyone needing storage space
Tammy W | Overall ExperienceI did notice that with this room 1510 I did not have a lock in the unit, and when I went to get one and try to explain the guy at the counter was definitely not interested in anything and did not even try to help. Honestly he seemed more interested in just sitting there and listening to the point he had playing loudly.
NICOLE C | Online Move InFriendly people and the facility was clean and easy to navigate!
Noel J | Overall ExperienceTake truck J4205 out of service. It’s junk. Struggles to maintain speed and it burns gas
Juan C | First ImpressionsYour employee named Haven went above and beyond in providing outstanding customer service. She is certainly an asset to your company!
david h | First ImpressionsGood
Bellamy H | Overall ExperienceOn e rude agent but other than that all was fine
VICTOR T | Overall ExperienceThe facility was clean and appears secure.
Justin A | First Impressions3 weeks into my first month with U-Haul self-storage (which is free if you rent a trailer beforehand and return it) my unit was almost cleared out by the staff. One of the employees didn’t process my storage unit correctly and my name didn’t attach to my unit so they assumed someone came by, put all of there stuff in the unit, and left. They broke my lock on the unit, went through my stuff, found my degree and learned my name but never contacted me. I went in by chance to grab a gaming console I left in MY unit and they were talking about how they had laid claim to all of my stuff and that they planned on clearing it out if I didn’t show up within 72 hours. One of the employees even mentioned she “had dibs on my tv”, I was baffled and they said they’d only give me a month for free. If this is how issues or errors are handled at U-Haul self storage I’ll never be using this again, this experience wasn’t made right in my eyes and after they attempted to sell my unit to someone else? I’m going to recommend my friends and acquaintances that they find a different self storage facility. This experience has upset me and it has added anxiety to an already stressful situation as I had just moved across the country.
Craig M | First ImpressionsDid have some water damage from unit but over all it was cool.
Carianna T | Overall Experience