All of my furniture and boxes of things were infested with roaches had to throw most of it away.
Arione D | Overall ExperienceSelf Storage Units in New Orleans, LA, 70119
U-Haul Moving & Storage at Tulane
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U-Haul Moving & Storage at St Claude Ave
2936 St Claude Ave, New Orleans, LA 70117 View Available Units2.8 miles from this location -
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1301 Pelican Ave., New Orleans, LA 70114 View Available Units3.1 miles from this location -
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No 4 Westbank Exp, Gretna, LA 70053 View Available Units4.2 miles from this location -
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3847 Airline Dr, Metairie, LA 70001 View Available Units4.7 miles from this location
Storage Customer Reviews
- 4.0 Average Customer Rating
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There were homeless people in and out the storage area and I paid for climate control but the homeless people kept the doors to the stairwells open and that made the 3rd floor and that kept the floor at 80° at all times. Therefore there wasn't a reason for it to be climate controlled. I was so disappointed that I moved all of my stuff out of the storage asap.
Tameka M | Overall ExperienceWould you use them again
VALERIE P | Overall ExperienceMiss Ruthie was absolutely wonderful and so was the young lady who opened the lockers for us and got us started. So was the nice young man who helped me add a locker when we ran out of room later in the evening.. Strangers came up and helped us unload two pianos and we ended up exchanging information. It is very stressful moving but these things all made it easier. Had some trouble with the key entry after the office closed and that was a real pain in the butt. Having to scan in and out over and over and especially when using the elevator was not fun. At one point the system locked us out and wouldn’t let us back in and we hadn’t secured the lockers or even closed the doors, and we had stuff in all three hallways. Thankfully another customer let us back in but we had to leave the door propped open while we were outside finishing unloading the trailer so we didn’t get locked out again.
ERIC R | First ImpressionsFast, friendly customer service, went above a beyond to accommodate my need’s, clean, everything was very easy Ms. Ruth service was very top tier she made my experience very pleasant
COZETTE H | First ImpressionsEverything and every one was really appreciate thank you all
Martoria J | Overall ExperienceWhen I arrived I noticed you have an area labeled as U-Haul Green Space for generally used items. I was emptying my unit and I had furniture that could be passed on to anyone in need of a bedroom set. I placed the furniture and a few comforters that I no longer needed into the space. The person that closed my account told me I cannot leave the donations there. I need clarity of the policy for the U-Haul community share space.
Cynthia N | Overall ExperienceWhen I first arrived to purchase a unit I was told I needed my physical drivers license in order for me to get the unit . I left to get it . Upon return when I came back into the building another gentleman told me that I actually didn’t need my dl because I was only getting a unit. I feel like I was given the run around , especially since I didn’t need my dl & I was already in the system.
D'Ajhanae F | First Impressions