Though the staff were super nice and accommodating, it seemed as though they were a bit overwhelmed and understaffed. It resulted in a longer than normal process. Facilities were clean, well maintained and organized.
PATRICK M | First ImpressionsSelf Storage Units in Ocoee, FL, 34761
U-Haul Moving & Storage of Ocoee
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Storage Customer Reviews
- 4.5 Average Customer Rating
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The staff at this office are amazing. I interacted with Chelsea, Becky, Linda and Doug. They were all helpful and professional. They also had great attitudes. The GM at this location is exceptional. I had a great experience.
antoinette n | First ImpressionsI have been going to this location since 2019. Very clean, excellent staff, good security. Highly recommend. Very clean facility and bathroom. All staff always go way beyond customer service. I Love this place!
MICHELLE C | Overall ExperienceOne of your older male employee needs to take a chill pill. Very Grumpy old man! If he doesn’t like his job, maybe he needs to find one he likes doing like not dealing with people! 😖
Danny P | Overall ExperienceThe staff always friendly and professional
ALBERTO C | First ImpressionsLocation manager and staff were very helpful and friendly and accommodated an unusual move-out process. They even expedited unit closeout procedure so I could focus on moving.
Carlan H | Overall ExperienceWe have used this location many times and they never disappoint. Can always count on them when we need some extra space whether short or long term.
Brandon K | Overall ExperienceVery considerate management.
jerry p | First ImpressionsLinda was awesome.
Anthony I | First ImpressionsI have never experienced such good quality and helpfulness in a storage facility. It was remarkable and I've been renting for years. Thank again to your staff. I dealt with Doug, the older lady with braids (we are 64 together...we talked about it), and a young man that works with y'all that has his own business. He was very encouraging to my nephew. Everyone was wonderful!? Thanks again.
crystal w | First ImpressionsNora was exceptionally helpful and friendly!
Stacy T | Overall ExperienceMs. Nora is Exceptional at her job. She keeps the storage looking and smelling great. She always offers a helping hand without you having to ask for assistance. And she's always friendly and pleasant. Everyone at this location is Super Friendly, Knowledgeable, and Courteous. I highly recommend you rent your trucks and store your belongings here if you need these services!!!
Shoncy W | First ImpressionsStaff and management was always available for questions and any help.
EDWARD T | Overall Experience